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Old 01-22-2011, 11:56 AM   #1
clair1979
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kirahazen is just really nicekirahazen is just really nice

Default Answered: Room loading glitch

Starting yesterday I have not been able to get my garden to load. It freezes at the "loading characters" message. I then have to log out in order for anything to happen. Has anyone had this happen? Should I wait it out or contact ganz?
kirahazen is offline
Best Answer - Posted by kirahazen
Done, no luck, also this problem is there no matter what computer I use

It turns out that after much navigating of the customer support screens I found " I have something stuck" Under this, there are several options, including my problem. I was able to fill out a form, and hopefully that will fix it!
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Old 01-22-2011, 11:56 AM   #2
ShootingStars•°˜”° ҉
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Default Re: Room loading glitch

Try to clear your cache. http://www.webkinzinsider.com/forum/...-cache-534364/
Good luck!

Last edited by mickey26; 01-22-2011 at 12:00 PM..
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Old 01-22-2011, 12:17 PM   #3
clair1979
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kirahazen is just really nicekirahazen is just really nice

Default Re: Room loading glitch

Done, no luck, also this problem is there no matter what computer I use

It turns out that after much navigating of the customer support screens I found " I have something stuck" Under this, there are several options, including my problem. I was able to fill out a form, and hopefully that will fix it!

Last edited by kirahazen; 01-22-2011 at 12:17 PM..
kirahazen is offline
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