Rare times in local KT. Place your mouse over times and items for time conversions and info.
Welcome to the Webkinz Insider Forum forums.
You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!
If you have any problems with the registration process or your account login, please contact us.
There's actually a much easier way to fix this. Go Here: then click 'I have an item stuck in the room' you'll need a webkinz code that is currently registered in that account, username (for WW, not WI), name of stuck item, DOB, email, first name and room that the item is stuck in's name. You should get an automatic email a few minutes after you submit the report. Then 1-2 days after you submit the report you'll get another one, saying that the item has been un-stuck and it is now in your inventory.
Yep, Moonbow is 100% right. It works even quicker than calling Customer Service, since they have an automatic script to do so. Just be very exact when naming the room and the item, or the script might fail and they'll have to do it manually, which takes more time.
[notranslate]Ganz[/notranslate] does not know if there is something wrong with your account until you contact them, so there is no point in "waiting to see if it's fixed". Your account might have been hacked. Check that your items aren't in the dock, and if they aren't, then that is probably what happened. If they are in the dock, just put them back in the room. If they go into your dock again AFTER you've changed your password I suggest e-mailing [notranslate]Ganz[/notranslate].
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.