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Old 12-13-2007, 03:47 PM   #1
fleurfrance
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Default Unanswered: Room or Arte Plush Glitch?

I can't get into my room. I'm creating a Holiday Room for my pets for Christmas (hopefully they get new siblings too!) and I bought an Arte Plush and put it in there. I tried to go back, but now it begins to load and then freezes. I've tried switching pets, logging out, but nothing. Has anyone else had this problem?
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Old 12-13-2007, 04:08 PM   #2
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Default Re: Room or Arte Plush Glitch?

I have been having this freezing happen to me today. I cleared my cache & it helped me no more freezing.
To do this
Click on tool (top of browser)
Then Click on clear private data
I hope this helps you.
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Old 12-13-2007, 04:13 PM   #3
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Default Re: Room or Arte Plush Glitch?

Just to add a bit to BlueEyes advise...
also delete cookies, clear history and often
the cache is called temporary internet files,
then restart the computer.
Here also, is the nbr for Ganz...
1-866-932-5469 Mon-Fri
Cust svc code 2407
Good luck!
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Old 12-13-2007, 04:25 PM   #4
kinzkidzrule
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Default Re: Room or Arte Plush Glitch?

To add a bit to Gingerlytoo...
Try Restarting you computer and then log in and out 3 times and you should be good to go! I know it sounds weird but it has worked for me!!

I wish the best of luck to you!
Old 12-13-2007, 05:06 PM   #5
era941
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Default Re: Room or Arte Plush Glitch?

First of all this is my first ever post. Second I bought a Arte Plush and it comes up on my dock as a blank space. Am I the only one? I've tried everything from rebooting to going to another computer and it's still the same.
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Old 12-13-2007, 06:44 PM   #6
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Default Re: Room or Arte Plush Glitch?

I've heard alot about it today, but i keep the 3 of those i bought in my dock...
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Old 12-13-2007, 06:45 PM   #7
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Default Re: Room or Arte Plush Glitch?

No era, you are not the only one. I was actually going to mention that. there is glitch with it, mine also is a blank space, I hope they fix it soon, either that or give me my KC back. I got 3 of them because it was a rare item or whatever, in fact it was a blank space when I bought it, I just saw the title of what it was..
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Old 12-13-2007, 06:46 PM   #8
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Default Re: Room or Arte Plush Glitch?

View Post Originally Posted by era941
First of all this is my first ever post. Second I bought a Arte Plush and it comes up on my dock as a blank space. Am I the only one? I've tried everything from rebooting to going to another computer and it's still the same.
You aren't the only one, mine is a white space with a 3 in it.....
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Old 12-13-2007, 07:29 PM   #9
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Default Re: Room or Arte Plush Glitch?

same happened to me fleur1 i am gonna try kinzkidrule advice
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