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Old 11-02-2009, 02:47 PM   #11
ahernan
Gift Guru
 
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Default Re: ribbon and bow tree dilemma

maybe you have to refresh.

Wen you move in your doch form left to right, it doesn not refresh fast, you get your pictures chnge.

when all the pictures have been loaded in to memory.

now there will be no problem moving your dock form left to right nor the other way
MarianHM is offline Male
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Old 11-02-2009, 02:49 PM   #12
Webkinz :)
 
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Default Re: ribbon and bow tree dilemma

Well thanks everyone i've tried taking them in and out of various rooms all whilst logging in and out and clearing cookies. i give up! going to email Ganz I'll let you know what happens. Thanks again
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Old 11-02-2009, 02:55 PM   #13
Webkinz :)
 
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Default Re: ribbon and bow tree dilemma

Yep, that is definitely weird. I went and checked all mine, pulled them out of the rooms, put them back in, and even put one back in a different room, and they are all okay. I would be 'phoning Ganz to get it sorted out.
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Old 11-02-2009, 02:58 PM   #14
Wacky and
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Default Re: ribbon and bow tree dilemma

Mine are fine.
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Old 11-02-2009, 03:36 PM   #15
gangnam style
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Default Re: ribbon and bow tree dilemma

My trees are fine. I think MarianHM might be right, that happens to me sometimes.
If you email GANZ, you will get an automated response telling you to call them.
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Old 11-02-2009, 04:04 PM   #16
e all fall down
Gift Guru
 
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Default Re: ribbon and bow tree dilemma

Try ca11ng ganz. 10ggn 0vt d0esn't w0rc s0 that's the 0n1y thng 1eft t0 d0....

s0rry, 0n avnts 1abt0b and the keys are act5ng w5erd.....
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Old 11-02-2009, 07:36 PM   #17
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Default Re: ribbon and bow tree dilemma

Try calling GANZ.
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Old 11-02-2009, 07:41 PM   #18
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Default Re: ribbon and bow tree dilemma

You could try logging in and out and see if that works.
If that still doesn't work, try clearing your cache. Here's a great guide that shows you how to do that if you don't know how: How to Clear Your Cache, especially after Webkinz updates!!

If clearing your cache doesn't work, here's the information on contacting Ganz: Ganz Telephone Number and Email Address

I hope this gets solved for you soon!
AsH xO is offline Female
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