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Old 06-05-2008, 12:09 PM   #1
Charis01
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Default Unanswered: Reset Account?

Hi, I was wondering if anyone has successfully reset their webkinz account- I just adopted 5 trading card pets of which 3 were koalas on a new account- and would like to reset the account so I can adopt some of the koalas on other accounts or give away to a friend. I know webkinz says you will loose everything which I don't mind, i just wanted to be sure the codes wold be reusable again and that your account reset is done in a timely fashion.

Thanks!
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Old 06-05-2008, 12:12 PM   #2
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Default Re: Reset Account?

I haven't reseted my account before, so I have no clue!
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Old 06-05-2008, 12:14 PM   #3
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Default Re: Reset Account?

The only way I know of is to contact Ganz and have them do it. Here is a link to their contact info. http://www.webkinzinsider.com/forum/ganz-telephone-number-t247012.html
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Old 06-05-2008, 12:22 PM   #4
Charis01
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Default Re: Reset Account?

View Post Originally Posted by animegrl
The only way I know of is to contact Ganz and have them do it. Here is a link to their contact info. http://www.webkinzinsider.com/forum/ganz-telephone-number-t247012.html
thanks, they also a form online but I just wanted to know others experiences before I actually contacted them.
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Old 06-05-2008, 01:06 PM   #5
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Default Re: Reset Account?

I don't think you can reuse these codes, from what I gather once a code is used it is used.

I have had success with Ganz however I called, I don't think I ever did get a response from my email. You have to leave a message, but they go out of their way to help!
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