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Old 07-11-2008, 03:00 AM   #1
Lil Kinz
kat_aclysm is an unknown quantity at this point

Default Unanswered: Reset


I just have a question actually. I got into Webkinz on July 2nd, and have had great fun with it so far! However... yesterday I ******* up so bad. I was trying to adopt a Charcoal Cat to my new pet collection and I accidentally named him the same letter/number combination as his Secret Code. I contacted Webkinz about this and they said they would look into the matter.

I also submitted a "reset account" submission and my account was reset before the admin could resolve the issue with the renaming of the Charcoal Cat. However... can I re-adopt my Webkinz all over again, or do I have to go out and buy new ones?

If an account is reset, can you use your Secret Codes again, or do you have to use new ones all over again? I would have a look already but the website has been down since midday PST. It was supposed to be up at 5:30pm EST, but it's been down all evening.

Please help.

- Kat
kat_aclysm is offline Female
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Old 07-11-2008, 03:12 AM   #2
webkinz101's Avatar
webkinz101 is the cats pajamas!webkinz101 is the cats pajamas!webkinz101 is the cats pajamas!webkinz101 is the cats pajamas!webkinz101 is the cats pajamas!webkinz101 is the cats pajamas!

Default Re: Reset

I am not sure if you can use your codes again but it wouldn't hurt to try.I'm not sure what to do since I've never reset an account.But when you got to the webkinz home page you could try to log in as your old account.If that doesn'y work then you'll have to start a new one and try adopting a pet on to it.
webkinz101 is offline Female
Old 07-11-2008, 05:54 AM   #3
Webkinz :)
webkinzfanatic3's Avatar
webkinzfanatic3 is an unknown quantity at this point

Default Re: Reset

I have done a simalar mistake like that before!
Once when it was supposed to be my first webkinz I logged it in with the code on the tag and summited the information in. To me it seemed like a long time for it to be loading so I left it on the computer to wait for it to be done.The next morning I checked it out and it was still loading!!!!Now I knew it wasn't supposed to take that long so I closed it and went to the log-in page.When I entered my new username they didn't recognize me! I have 21 webkinz now and I still can't get that first one back! So just to let u know it does not let u re-enter the code! I tried it already! It's very frustrating!
webkinzfanatic3 is offline Female

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