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Today around 1:00 p.m. I came home for lunch and registered my grandson's Polar Bear POTM. I held my breath and it worked. We got everything! The POTM gift was the Balloon Machine! We also got lots of Kinz Cash, a wish token and everything that come with the bear.
A couple of months ago I registerd the POTM on the 1st and like so many people, nothing! When I called GANZ they gave us everything in our dock and said it would be a good idea to register the POTM on about the 3rd of the month during school hours when so many kids are not trying to register theirs.
OK kids, get you mom or grandma to register your POTM while you are at school and you should not have any problems.
I am so happy it worked for you! I just registered ours and - got nothing - no gift - no cash. So i took a screenshot of the "empty" lootbag and i will be calling Ganz in the morning. How sad!
I just got my call from Ganz. She wasn't able to give me any cash, but she did give me a POTM Gift. I had a list of the ones I already had and asked for the one I want. Maybe not a perfect solution, but mostly I am happy.
Last edited by Jennifer36; 12-08-2008 at 07:10 PM..
I hate hearing that people didn't get their POTM loot bags! I adopted my POTM polar bear with no problems, and I did it on Dec. 1st. I wish I knew why only some members have this problem, and not others. I have to say, though, that my account is not nearly as glitchy as others. I don't know how I got so lucky.
We are in in the same boat! Both my husband and sone registered the Polar Bear yesterday... And they got nothing! I called Ganz and left a message. But still nothing! Any suggestions??? My son is so disappointed!
I'm so sorry this happened to you. I know the feeling! We were very upset when we registered the October POTM and got nothing!
Just keep waiting. If you left a message with GANZ they will call you back. I think I waited about two days and the lady on the phone was very nice. We got everything in our dock and even got a surprise gift that was the Egyptian flooring we did not have!
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