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Old 09-08-2007, 09:23 AM   #1
Gift Guru
 
knubme's Avatar
knubme will become famous soon enough

Default Unanswered: refund offer?

Hey, has there been any word
on the refund of our striped
shorts ? Did we just loose the
money and the shorts too!!
Makes you wonder if all the items that
have gone astray were not just
removed for an unknown reason
I mean come on was anyone given
a warning? Will the jeans be gone
next!! My daughter is upset since she
had to play for that money and even traded
a few items to get an extra pair. I vote
let Ganz explain that some people can
just take what they wont. I thought this
was a child orented hobby and I dont
think this is the right example to
set!!!!!
knubme is offline
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Old 09-09-2007, 01:04 PM   #2
IM A WHONKIN
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Default Re: refund offer?

You are right! I totally agree!! Takes a mom to explain like that!!!*(I mean that in a good way)*
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Old 09-09-2007, 03:55 PM   #3
Gift Guru
 
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kebkinzlovers2 will become famous soon enough

Default Re: refund offer?

what? what happened with the jeans?
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Old 09-09-2007, 06:48 PM   #4
tinktink32
Gifted
 
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Default Re: refund offer?

There really are some bad glitches that need to be fixed! Maybe we should send an e-mail to Ganz...
webkinz4eva is offline Female
Old 09-10-2007, 01:18 PM   #5
Grammafly
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Default Re: refund offer?

wait till you lose a big ticket item like I did.. took my humvee... :-(
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Old 09-10-2007, 01:28 PM   #6
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Default Re: refund offer?

The last email I had from customer support on 9/6 stated that they were aware of the missing striped shorts glitch. That I could rest assured they are looking into the problem and are in the process of rectifying the problem. They apologize for my inconvenience. If they don't fix it soon I will write them again.
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Old 09-10-2007, 06:51 PM   #7
Ask me for it
Gifted
Koala_Kinz_Kandy is on a distinguished road

Default Re: refund offer?

why don't you email ganz at support@webkinz.com they'll probably be able to get it back!
Koala_Kinz_Kandy is offline
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