| 12-20-2008, 08:29 PM || #154 |
Join Date: Oct 2008
| | Re: Rediculously slow
Originally Posted by SnowCrystal
My accounts seem to be okay now. I hope they remain okay for the rest of the day/week/year/decade/century! I am so glad they fixed this sooner today than the other days this has been happening.
Andy, I am glad your accounts are loading okay. You are lucky. Andy, I don't think this is a "I hate Ganz" thread. It is a thread to let other members know that there are problems with some accounts/servers. On one of my accounts, I could not play in the evenings for over a week because of the "Please Wait..." messages. Nothing would load in a timely manner, and some areas wouldn't load at all. At some times, I couldn't get past the front page of the newspaper because the "Please Wait..." wouldn't go away. On some days 6 of my accounts were affected. This morning starting around 11am, I couldn't do anything on 5 of the accounts; but the one that was causing the most problems for over a week was
WI is a place to share information, good and bad. Andy, if you don't want to hear anything "bad" like "my account won't load" or "WW is rediculously slow", then don't view the threads that have a title like "Rediculously slow".
And Andy, if no one informs Ganz that there is an issue, then they will never know; especially when the issue is only affecting some accounts and not all of them. Also, they fixed the charm forest glitch in record time because it was giving some members the opportunity to search over and over again without waiting the 6 hours (my account had to wait over 4 years in order to get into the charm forest; it had the bad glitch). The "Please Wait..." issue was going on for over a week before they were able to fix the problem, albeit only temporarily until it happens again.
Ganz now has the Kinzville News. There has been no mention of the current problems in there (except after some of them are fixed). If Ganz would acknowledge the problems that have been happening (that they know of) and give an estimated time/date when the problem should be solved, then there might be no need for threads such as this; and also Ganz would receive a lot less phone calls and emails telling them about the problems.
All of our purchases pay for the Ganz websites. It is not a free service. My purchases alone pay for a good part-time web programmer for Ganz.
---------- SnowCrystal added 59 Minutes and 42 Seconds later ---------- Unfortunately, Ganz only fixed the problem temporarily for some accounts. My one account that was acting bad almost all week is now getting the "Please Wait..." again.
I agree, If we say nothing then It will never be fixed and we will keep getting ripped off.
We added up all the webkinz we have on all the accounts and just for plush purchases we rounded the cost to 13.00 each (a lot were more $) and and the cost was $2800.00 this does not include the spritz,lip gloss's, trading cards,clothes,school supplies, real charms and other webkinz items. So I call that an investment in Ganz and I am not the only one who has spent money on them. If you have less then 5 I guess it is not much of a loss but to others it is a hobby, like xbox or baseball cards...
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