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Old 09-19-2011, 01:18 PM   #1
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Default Answered: Received the wrong item from promotion feature code?

I received this random email from Ganz saying that I've won a Gold Sequined Skating Dress from Spend Points Reward Promotion. It gave me the code but when I put the code into the code shop it gave me macaroni and cheese seeds instead? I'm sure I put in the right code. What's going on?

Last edited by Tiger2819; 09-19-2011 at 01:27 PM..
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Best Answer - Posted by WebkinzMomma2
There have been lots of problems with this promo. My email said I received macaroni seeds, but my code gave me the Heart of the Jungle bed. I was supposed to receive a gold skating dress.

I had to call Ganz at 888-818-8770. After many questions and some time on hold, they removed the bed from my account and gave me a code for the skating dress.

If you did not participate in the promo (by spending a certain amount of estore points), then be happy with your prize. It was an error on their part to send it to you!
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Old 09-19-2011, 01:28 PM   #2
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Default Re: Received the wrong item from promotion feature code?

Hmmm..... This might be a glitch, you could try entering it in again? Why not phone Ganz? They'll have a solution
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Old 09-19-2011, 01:35 PM   #3
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Default Re: Received the wrong item from promotion feature code?

there are mac n cheese seeds? well i would phone ganz if that does not work have fun with mac n cheese seeds
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Old 09-19-2011, 01:53 PM   #4
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Default Re: Received the wrong item from promotion feature code?

There have been lots of problems with this promo. My email said I received macaroni seeds, but my code gave me the Heart of the Jungle bed. I was supposed to receive a gold skating dress.

I had to call Ganz at 888-818-8770. After many questions and some time on hold, they removed the bed from my account and gave me a code for the skating dress.

If you did not participate in the promo (by spending a certain amount of estore points), then be happy with your prize. It was an error on their part to send it to you!
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Old 09-19-2011, 02:03 PM   #5
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Default Re: Received the wrong item from promotion feature code?

I wondered why I got that code since I never participated in anything. I guess I should be happy I got something huh
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