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Old 11-12-2009, 12:14 PM   #1
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Question Answered: Really Important WW Account Question...

When I comes to account expiration dates, can you adopt a new pet the day of the expiration or do you have to do it the day before?
stripesanddots is offline
Best Answer - Posted by Smile
Hello Stripes
Here is a quote from GANZ Acount and Adoption Issues section:

Before your account expires, you will be notified by Webkinz, via KinzPost reminding you to adopt a new pet. When your account does expire, you will have a grace period of 14 days, after which you will no longer be able to access your Webkinz account. Don't worry, though, your pet, items, rooms and KinzCash will be fine for a minimum of 30 days during which you can renew your account for another year by adopting a new Webkinz or Lil'Kinz pet. As soon as you adopt your new pet, you will automatically be able to play with all of your pets on your account.

Remember: If your account has expired, you must adopt your new pet through the “LOG IN” button. “NEW MEMBER” is for new members only.


If you pet has expired, you have a minimum of 30 days to renew your account. All of your KinzCash, items, rooms and pets will be waiting for you to play with again.
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Old 11-12-2009, 02:53 PM   #2
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Default Re: Really Important WW Account Question...

Hello Stripes
Here is a quote from GANZ Acount and Adoption Issues section:

Before your account expires, you will be notified by Webkinz, via KinzPost reminding you to adopt a new pet. When your account does expire, you will have a grace period of 14 days, after which you will no longer be able to access your Webkinz account. Don't worry, though, your pet, items, rooms and KinzCash will be fine for a minimum of 30 days during which you can renew your account for another year by adopting a new Webkinz or Lil'Kinz pet. As soon as you adopt your new pet, you will automatically be able to play with all of your pets on your account.

Remember: If your account has expired, you must adopt your new pet through the “LOG IN” button. “NEW MEMBER” is for new members only.


If you pet has expired, you have a minimum of 30 days to renew your account. All of your KinzCash, items, rooms and pets will be waiting for you to play with again.
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Old 11-12-2009, 03:15 PM   #3
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Default Re: Really Important WW Account Question...

Hey,

I have found that the account remains intact after the 30 day period, although it's not accessible. I once had an account which I renewed about 6 months after it expired and all the items and pets were on it. I called Ganz before I did it too and they said everything would be there.
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