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Old 12-10-2010, 10:56 PM   #1
Webkinz :)
losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!

Default Unanswered: a real email for Ganz

Does anyone have a valid email for Ganz? SO we can email our displeasure or happiness about something? They shut down their emails in the past because people were actually using them. I wondered if there was a new VALID email.

Thanks
losingmymind is offline Female
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Old 12-11-2010, 01:05 PM   #2
Webkinz :)
 
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Default Re: a real email for Ganz

Quote:
By e-Mail

Webkinz World e-Mail

For Webkinz World questions you can send an e-mail to Webkinz Support: webkinzsupport@ganz.com
Ganz eStore e-Mail

For Ganz eStore-related questions ONLY, you can send an e-mail to Ganz eStore Customer Support: ganzestorecs@ganz.com
I'm not sure what you mean by a valid email.. xD
Perhaps this is what you meant?
Aikou is offline Female
Old 12-12-2010, 10:09 AM   #3
Webkinz :)
losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!losingmymind is the cats pajamas!

Default Re: a real email for Ganz

Thanks to you both. I have used the comments section and I have called when I need to as well. But there are times on the weekends when something is wrong and I"d like to be able to email them. The old customer support email (I'm hoping it not the same as you'll gave me) just kicks back so isn't a good, valid one anymore.

Ahh I year for the good old days when you could call Jeff in customer service and he would solve your problem in an instant. The new customer service people I have found to be quite useless which I don't believe is their fall, it's their lack of training and lack of information from the higher ups in Ganz.

Thanks a bunch!
losingmymind is offline Female
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