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Old 09-23-2007, 06:38 AM   #1
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marshmellows97 is an unknown quantity at this point

Default Unanswered: Rare from Arte's stolen from me!

I had just bought the couch to the Kooky Scientist theme,them 3 days later,it's gone! Nobody had been on my acount,because verything was the same.It's almost like I never bought it,but it stole my money anyway!Not to mention,I changed my password like a week ago! Nobody could have figured it by now,could they? What should I do,I need advice.It anything,if anyone knows of someone trading Kooky Scientest theme stuff,then plz tell me!
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Old 09-23-2007, 11:05 AM   #2
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sk8trcat2 is an unknown quantity at this point

Default Re: Rare from Arte's stolen from me!

I had something similar happen to me twice in the W shop. I wanted to see how much an item would sell for but I clicked on 'remove' and when I did I ended up losing the item AND not getting the money for it.
One of the items was a Funky Girl Bed so that wasn't a big deal, but the other one was a Sparkle Plant and I couldn't get that back.

It can happen every once and awhile, you're just out of luck.
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Old 09-23-2007, 11:06 AM   #3
 
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Default Re: Rare from Arte's stolen from me!

aww thats sad nothing like that has happened to me yet knock on wood
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Old 09-23-2007, 12:33 PM   #4
webkinzaholic
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Default Re: Rare from Arte's stolen from me!

I'm so sorry to hear that! Maybe if you call Ganz they will at least refund the money into your account. From other postings I've read here, doesn't look like they ever return the items though. Hope that helps!
Old 09-25-2007, 09:15 PM   #5
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party850 is on a distinguished road

Default Re: Rare from Arte's stolen from me!

that happend to me b4 when i had a blue lava lamp
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Old 09-25-2007, 09:17 PM   #6
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Default Re: Rare from Arte's stolen from me!

Maybe it's a glitch? Contact ganz.
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Old 09-25-2007, 09:21 PM   #7
lolo7777777
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Default Re: Rare from Arte's stolen from me!

Yeah, it happened to me with the exclusive ATV. Ganz did nothing! No replacemnt, no refund. They just simply said I was out of luck, that per the User Agreement, Ganz didn't guarantee.......anything really! We could all lose our whole account and the only thing we could do about it really is to just stop buying their products.

Oh, and by the way, I did lose the ATV because of a glitch in the selling section of the W shop. I would recommend that you not "price" anything to see what it is worth, unless you want to risk losing it!

Last edited by lolo7777777; 09-25-2007 at 09:21 PM.. Reason: Automerged Doublepost
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Old 09-25-2007, 09:24 PM   #8
bubblemonkey13
Guest

Default Re: Rare from Arte's stolen from me!

That is too bad. I had that happen with my Winter Fun Zingoz. I was really mad but I e-mailed ganz. If this helps you can e-mail them at support@webkinz.com

they told me that they would try to fix the problem. I doubt that they will though. It's not like they have any proof that I had it to start. I wonder if they think I am making it up. I really hope that they try to get it back for me somehow.

Anyways, I hope that they will fix your problem. And mine.

By the way, I love your sig webkinzaholic. It is really cool.

Well, my webkinz username is linzkinz13
add me please!
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