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Old 01-10-2010, 11:03 PM   #1
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Default Answered: Racing Collection Pack Glitch

I was gifted a Racing Collection pack from a friend tonight, it was supposed to have the Dynamo Dragster, Go Kart Track and Race Car Bed.

BUT I got a piece from the Snow Fort instead...

Click the image to open in full size.
SheaLyn2 is offline Female
Best Answer - Posted by marnabear
That is strange and disappointing, too. You need to call the estore tomorrow and I think they will correct it for you. They should be able to see that you do not have the go cart track. I suggest you have the code ready to give them when you call. The number is 888-818-8770.
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Old 01-10-2010, 11:56 PM   #2
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Default Re: Racing Collection Pack Glitch

That is strange and disappointing, too. You need to call the estore tomorrow and I think they will correct it for you. They should be able to see that you do not have the go cart track. I suggest you have the code ready to give them when you call. The number is 888-818-8770.
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Old 01-11-2010, 05:05 PM   #3
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Default Re: Racing Collection Pack Glitch

View Post Originally Posted by SheaLyn2
I was gifted a Racing Collection pack from a friend tonight, it was supposed to have the Dynamo Dragster, Go Kart Track and Race Car Bed.

BUT I got a piece from the Snow Fort instead...

Click the image to open in full size.
Wow! That is a piece of the Snow Fort that hasn't been available yet to purchase!! Everyone has been waiting on that piece! Does it act like a slide for your pet?

I might buy that package in the hopes of getting that snow fort piece!
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Old 01-11-2010, 05:15 PM   #4
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Default Re: Racing Collection Pack Glitch

That piece was available on Snow Day. Had I known that was the only day it would be available I would have got it!
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Old 01-11-2010, 05:17 PM   #5
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Default Re: Racing Collection Pack Glitch

Wow! That is cool! Well, unless you were wanting the the other race pack piece.

If you are wanting that piece, just call Ganz. They are open Monday to Friday from 9:00 AM to 5:00 PM ~ Eastern Standard Time. The number is 1.866.932.5469.

Good luck.
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Old 01-11-2010, 05:43 PM   #6
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Default Re: Racing Collection Pack Glitch

View Post Originally Posted by iluvlabs
That piece was available on Snow Day. Had I known that was the only day it would be available I would have got it!
When was Snow Day? I must have missed it. I haven't seen anyone post a pic of it in a thread yet.
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Old 01-11-2010, 09:02 PM   #7
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Default Re: Racing Collection Pack Glitch

View Post Originally Posted by SheaLyn2
I was gifted a Racing Collection pack from a friend tonight, it was supposed to have the Dynamo Dragster, Go Kart Track and Race Car Bed.

BUT I got a piece from the Snow Fort instead...

Click the image to open in full size.
View Post Originally Posted by marnabear
That is strange and disappointing, too. You need to call the estore tomorrow and I think they will correct it for you. They should be able to see that you do not have the go cart track. I suggest you have the code ready to give them when you call. The number is 888-818-8770.
Thanks I called today, they exchanged the codes.

View Post Originally Posted by SnowCrystal
Wow! That is a piece of the Snow Fort that hasn't been available yet to purchase!! Everyone has been waiting on that piece! Does it act like a slide for your pet?

I tried it but it didn't work. I'm wondering if the animated part is what is holding this up

I might buy that package in the hopes of getting that snow fort piece!
View Post Originally Posted by iluvlabs
That piece was available on Snow Day. Had I known that was the only day it would be available I would have got it!
Good Luck, either item is nice.

View Post Originally Posted by Webkinz_Lovers
Wow! That is cool! Well, unless you were wanting the the other race pack piece.

If you are wanting that piece, just call Ganz. They are open Monday to Friday from 9:00 AM to 5:00 PM ~ Eastern Standard Time. The number is 1.866.932.5469.

Good luck.
I did prefer the track and Ganz took care of it.

View Post Originally Posted by SnowCrystal
When was Snow Day? I must have missed it. I haven't seen anyone post a pic of it in a thread yet.
I only took the dock pic sorry
SheaLyn2 is offline Female
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