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Old 11-28-2010, 01:35 AM   #1
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Default Answered: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

Could someone please Hay-elp lil ole me?

I have an acct expiring and want to use the welcome back code I got but I can't figure out where to enter it???

The numbers don't line up the same way the slots are for the Code shop...do I need to go to the adoption center or how does this work?

Very confused - and I only have a few days of grace period left. Any help is greatly appreciated.

Many many thanks,

Bren
bluedollymama is offline Female
Best Answer - Posted by iluvwebkinz414
I love Penelope Pittstop

Anyway, to enter the code you enter your log in information on the log in page, and then a little window should pop up asking if you want to adopt a pet or put in a welcome back code. You just click the welcome back code option and put the code in there. Hope this helps

(and don't forget that that welcome back code only gives you 30 days! )

-Lizzie
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Old 11-28-2010, 01:47 AM   #2
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

I believe it's when you are logging in.
It should appear when you click on "I Forgot My Password"... I believe there is a spot to enter the code. Hope this helps. =]
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Old 11-28-2010, 02:22 AM   #3
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

i think the welcome back code will only work with a closed account. on a closed account you log in with the expired user name and password and it will say the accounts is closed and ask do you have a welcome back code. and the code will be input there not adoption agency, etc.
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Old 11-28-2010, 03:34 AM   #4
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

View Post Originally Posted by Lucy Hippo
i think the welcome back code will only work with a closed account. on a closed account you log in with the expired user name and password and it will say the accounts is closed and ask do you have a welcome back code. and the code will be input there not adoption agency, etc.
I am in the middle of my 14 day grace period right now - so do i have to wait until that is gone before i can enter the welcome back code?

Please advise.

Thanks!

bren
bluedollymama is offline Female
Old 11-28-2010, 09:46 AM   #5
hat?!
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

they only work on a closed account, and when you get to the login screen you put in you username and your password and click login. Then a screen will pop up that say enter a new pet code or a welcome back code. But your account MUST be closed already.
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Old 11-28-2010, 09:59 AM   #6
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

The account has to expire first, you can not use it on an account that is active. Even if it only has a couple of days left.
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Old 11-28-2010, 10:09 AM   #7
band guys are so
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

You have to wait until your account has expired. It will show up when you try to log in with that account again.
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Old 11-28-2010, 11:04 AM   #8
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

Log in with the expired account, and a sign should pop up. Click 'Welcome Back Code' and enter it.
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Old 11-28-2010, 02:48 PM   #9
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Smile Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

I love Penelope Pittstop

Anyway, to enter the code you enter your log in information on the log in page, and then a little window should pop up asking if you want to adopt a pet or put in a welcome back code. You just click the welcome back code option and put the code in there. Hope this helps

(and don't forget that that welcome back code only gives you 30 days! )

-Lizzie
iluvwebkinz414 is offline Female
Old 11-28-2010, 03:39 PM   #10
Team Bella !!!
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Default Re: Quoting Penelope Pittstop - "Hay-elp Hay-elp"

Thanks so much to all who took the time to read my post and provide helpful information!

Big hugs,

Bren
bluedollymama is offline Female
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