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Old 08-22-2011, 11:19 AM   #1
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Default Unanswered: Quizzy's Word Challenge

I have been unable to play Quizzy's Word Challenge for several days. When it loads, the text area for the game is black and the only way I can get out of it is to close WW.
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Old 08-27-2011, 09:02 AM   #2
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Default Re: Quizzy's Word Challenge

I'm sorry this has been happening to you, I hope it gets fixed soon.
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Old 08-27-2011, 09:49 AM   #3
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Default Re: Quizzy's Word Challenge

I dont know if this will help or not because i really dont know what to do but try clearing your cache, if that doesnt work im sorry. I wish i knew how
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Old 08-27-2011, 12:22 PM   #4
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Default Re: Quizzy's Word Challenge

Which browser are you using? I am able to play that game just fine on IE
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Old 08-27-2011, 06:20 PM   #5
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Default Re: Quizzy's Word Challenge

Sorry that it doesn't work, try clearing your cache or using a different browser

Hope I helped!
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Old 08-29-2011, 09:53 AM   #6
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Smile Re: Quizzy's Word Challenge

My gramma called Ganz last Fri. The person told her there is a glitch & they're working on it. It's weird that Quizzy can be played on IE but not on Firefox. on my pc.
suzee


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Old 08-30-2011, 09:33 PM   #7
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Default Re: Quizzy's Word Challenge

I think it is most likely going to be a glitch and will be fixed soon. Try going on WW in a few days to see if it works. If not, I'd suggest calling GANZ:
Quote:
Contact Ganz
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

To contact Ganz via telephone, you must be over the age of 18.

OR

Use the Customer Service area on the Webkinz site.

If you do not have a specific question you can fill out a form called, 'Our question does not appear above' located under the 'Comments and Suggestions' link on the Customer Service page.
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