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Old 03-26-2011, 03:13 AM   #1
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Exclamation Answered: question on renewing my delux ..... i cant understand their email.HELP!!!

MY DELUX MEMBERSHIP EXPIRES APRIL 27............ as usual, ganz letters are not worded well so can someone PLEASE tell me when im supposed to renew????????? i just dont get what their letter below is supposed to be saying:

Dear

Re: 1 Year Webkinz World Deluxe Membership

We hope you have enjoyed being a Webkinz World Deluxe Member! Your final monthly Deluxe Membership bonuses have been now been awarded.

Please note that your Deluxe Membership will expire on 2011-04-27.

If you would like to renew your Deluxe Membership to continue receiving benefits, please purchase another Membership term through Ganz eStore when the current Deluxe Membership expires.

Be advised that your new Webkinz World Deluxe Membership may not take effect immediately and may be stacked to start when the active Deluxe Membership expires; so it is not possible to have more than one membership active on your Webkinz World Account at the same time. Please check your End of Term Date within Membership Details in the Ganz eStore for the exact date of your Webkinz World Deluxe Membership expiration.

//////////////////////////////////////////////////////////////////////////////////////////////

ok? will i get my loot bag april 1? it makes it sound like i wont.... so if thats true, do i renew now? but i wont get the exclusive pet.......

anyone know what the clothing item is for april?

im lost...............it was this way last year too!

im really lost. any help please?

Last edited by BASMAT; 03-26-2011 at 03:18 AM..
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Best Answer - Posted by Lambchop77
I got the same email this month. From the way it sounds we won't get the loot bag and the estore points for April unless we renew before the expiration date. I went ahead an renewed early. But I didn't know about the dragon and extra estore points. I'd probably wait for that deal to start if I were you. You should also get the loot bag when you do renew, no matter what date in April it is.
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Old 03-26-2011, 03:41 AM   #2
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

I got the same email this month. From the way it sounds we won't get the loot bag and the estore points for April unless we renew before the expiration date. I went ahead an renewed early. But I didn't know about the dragon and extra estore points. I'd probably wait for that deal to start if I were you. You should also get the loot bag when you do renew, no matter what date in April it is.
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Old 03-26-2011, 05:09 AM   #3
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

you know you are right! thatswhat happened last year now that i think about it. im so sorry you missed out on the pet, thats a real bummer, id be so mad............. i kinda hate when they do this, i remember being mad about that hamstyer still .............................. i feel bad for you.

rep for you
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Old 03-26-2011, 06:41 AM   #4
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

From the way it was explained to me by Ganz. My deluxe expires April 12th. I can renew April 3rd, get the pet, but you won't get the loot bag, until April 12th. You can renew 29 says ahead, but it doesn't start until your old deluxe expires. Hope I explain this, so it is understandable.
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Old 03-26-2011, 12:00 PM   #5
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

Oh, that is a change kirtoglou. A good one.
It used to be a new purchase restarted your year right away, so you effectively lost the xx days you
had remaining.

I hope they run those 2 promotion on a regular basis basmat.
I renewed in Dec when they had the 20% bonus so my add-ons were effectively free.

You are right, no gift for April until the new membership takes effect -
because you got one last April, making the March one your 12th one.
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Old 03-26-2011, 05:46 PM   #6
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

Don't renew now - wait for the exclusive pet and renew then. You will get your April box but it will be a bit late. In May you will start getting your box on the 1st.
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Old 03-27-2011, 02:43 AM   #7
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Default Re: question on renewing my delux ..... i cant understand their email.HELP!!!

i thank all of you for your help, know i know i can wait for the dragon and get my loot!!!!!!!! rep to all of you.
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