Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!

Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
LinkBack Thread Tools Display Modes
Old 04-11-2008, 10:23 PM   #1
Webkinz :)
momof2inmn's Avatar
momof2inmn is an unknown quantity at this point

Default Unanswered: Question for Justin or Mod

I just read a post from a mother who had an issue with a missing item and was told by customer service that they no longer replace missing items. I am new here but from some of the announcements made by Justin it appears that the leaders of WI "have an in" with Ganz and can speak personally to members of upper management.

My question is this, is it possible for Justin or someone else to speak to Ganz to get an understanding of why they have this new policy, given that the items are virtual and it doesn't seem like it is a monetary loss for Ganz? I certainly don't mean to question them in a confrontational way, just to get an understanding of the reasons behind it. I know that I may feel differently about missing items not being replaced if Ganz had a solid reason that just never occurred to me.

Maybe some of the anger and frustration could be avoided if we just knew why and if they, in turn, understood why we feel upset.

Thanks for listening!
momof2inmn is offline
Sponsored Links
Old 04-11-2008, 10:51 PM   #2
grizz's Avatar
grizz is an unknown quantity at this point

Default Re: Question for Justin or Mod

I have been wondering the same thing. And would it be possible to find out what is being done to fix the glitches? Especially the phone & tournament area issues. If we just knew what was going on it would be helpful. And maybe a little less frustrating.
grizz is offline

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On

All times are GMT -5. The time now is 05:16 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts