Webkinz Insider - Not affiliated with Ganz or Webkinz.

Welcome to WI!


Free Webkinz Codes

Ads  Remove Ads

Become an Insider Insider Subscriber and make these ads go away!
Go Back   Webkinz Insider Forum > WebkinzInsider.Com > Somebody Help!

Welcome to the Webkinz Insider Forum forums.

You are currently viewing our boards as a guest which gives limits your access to many of our other features. By joining our FREE community you will have access to post topics, communicate privately with other members (PM), removal of some (including the "in-text") ads, respond to polls, upload content and access many other special features, such as trading, and entering contests! Registration is fast, simple and absolutely free so please, join our community today!

If you have any problems with the registration process or your account login, please contact us.
Closed
 
LinkBack Thread Tools Display Modes
Old 08-01-2010, 07:22 PM   #1
Lil Kinz
webkinzcollctor is an unknown quantity at this point

Default Unanswered: Question About Estore Points

I just redeemed a 3 months deluxe membership code that was gifted to me today and I was hoping to save the monthly estore points to get an estore pet in a few months but my ganz estore account has 0 points.

Instead, the 3000 points all went into my Webkinz World account, and you can't buy any estore pets in the Webkinz World estore.

I thought the points were supposed to go into your ganz estore account first and then you could transfer the points in your WW account if you wanted to.

So I guess my question is: Is there any way I can transfer estore points from my Webkinz World account to my ganz estore account so that I will be able to purchase an estore pet eventually.

Any help is greatl;y appreciated. Thanks!
webkinzcollctor is offline
Sponsored Links
Old 08-02-2010, 02:52 PM   #2
onderwoman.
Webkinz :)
 
Smog's Avatar
Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!Smog is not just visiting!

Default Re: Question About Estore Points

I've done some research, but all I could find was how to transfer them into Webkinz World. I'm sorry. I hope you solve your problem soon!
Smog is offline Female
Old 08-03-2010, 03:10 AM   #3
OST
Webkinz :)
 
alleine's Avatar
alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!alleine is not just visiting!

Default Re: Question About Estore Points

That certainly is frusterating! If you entered the code on the eStore webpage while logged in to your account, the points should have gone to that account! At least according to the Ganz eStore official quote:

"Where do the monthly eStore points go?
All eStore points acquired through deluxe membership will be delivered to the Ganz eStore account that purchased the membership. If the membership upgrade was a gift and acquired through a code; all eStore points will be delivered to the Ganz eStore account that redeemed the membership code."

Here is what I recommend if you are over 18yrs:
Log in to your eStore account and click Manage Account in the top right. Check and see what your Points Transaction History says about the points. This might give you insight into why this happened, but unfortunately, there is no way to transfer points back to an eStore account from a WW account.

I say try calling the eStore specific Ganz line at 1-888-818-8770 (9am-6pm EST Mon-Fri).
Tell them what happened and maybe they can help!
alleine is offline Female
Closed

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are On



All times are GMT -5. The time now is 04:35 PM.



Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2016, vBulletin Solutions, Inc.
SEO by vBSEO ©2011, Crawlability, Inc.
Copyright © 2007-2013 Kopi Enterprises, LLC
WebkinzInsider.Com is not an official site of, sponsored by, nor affiliated with Ganz, Inc, Webkinz, Lil'Kinz, or Kinzville Newz and all character names, logos, and images are trademarks owned by Ganz, Inc.
no new posts