Question about Deluxe Membership

[Ferf]

So I tried to go renew my year long deluxe membership today and I ran into a problem. Last year when I bought the year long membership it didn't ask me to click the box to have it auto renew. But this year, it won't let me buy it unless I check the box. I don't know that I want it to auto renew next year.

Can anyone tell me if you can turn off the auto renew or if you can buy the year long membership without checking the box (giving it as a gift?).

Thanks!

[melethana]

Originally Posted by Ferf

So I tried to go renew my year long deluxe membership today and I ran into a problem. Last year when I bought the year long membership it didn't ask me to click the box to have it auto renew. But this year, it won't let me buy it unless I check the box. I don't know that I want it to auto renew next year.

Can anyone tell me if you can turn off the auto renew or if you can buy the year long membership without checking the box (giving it as a gift?).

Thanks!

here it is from Ganz

How do I cancel the automatic renewal option on my deluxe membership?


Canceling automatic renewal is done online right from your account manager or from your billing email notifications. You will receive a membership expiry notification 30 days prior to the end of your membership period. This notification will inform you of when your credit card will be charged and will also provide you the option to cancel your automatic renewal if you wish to do so. For monthly memberships, notification will be sent by email 14 days in advance.

https://www.ganzestore.com/membershipcategory

[webkinzmomof4]

I suggest that you just buy it as a gift membership. Then there won't be a renewal issue and you just load the code and your user name and password. That's what I did to try the new one month option. No automatic renewal to worry about. Hope this helps.

[Ferf]

Thank you for the suggestions. I did wind up purchasing it as a gift and that seemed to work out great.