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Old 05-02-2010, 05:00 PM   #1
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Default Answered: Question about Deluxe Membership

So I tried to go renew my year long deluxe membership today and I ran into a problem. Last year when I bought the year long membership it didn't ask me to click the box to have it auto renew. But this year, it won't let me buy it unless I check the box. I don't know that I want it to auto renew next year.

Can anyone tell me if you can turn off the auto renew or if you can buy the year long membership without checking the box (giving it as a gift?).

Thanks!
Ferf is offline Female
Best Answer - Posted by webkinzmomof4
I suggest that you just buy it as a gift membership. Then there won't be a renewal issue and you just load the code and your user name and password. That's what I did to try the new one month option. No automatic renewal to worry about. Hope this helps.
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Old 05-02-2010, 06:20 PM   #2
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Default Re: Question about Deluxe Membership

View Post Originally Posted by Ferf
So I tried to go renew my year long deluxe membership today and I ran into a problem. Last year when I bought the year long membership it didn't ask me to click the box to have it auto renew. But this year, it won't let me buy it unless I check the box. I don't know that I want it to auto renew next year.

Can anyone tell me if you can turn off the auto renew or if you can buy the year long membership without checking the box (giving it as a gift?).

Thanks!
here it is from Ganz

How do I cancel the automatic renewal option on my deluxe membership?


Canceling automatic renewal is done online right from your account manager or from your billing email notifications. You will receive a membership expiry notification 30 days prior to the end of your membership period. This notification will inform you of when your credit card will be charged and will also provide you the option to cancel your automatic renewal if you wish to do so. For monthly memberships, notification will be sent by email 14 days in advance.

https://www.ganzestore.com/membershipcategory
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Old 05-02-2010, 07:19 PM   #3
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Default Re: Question about Deluxe Membership

I suggest that you just buy it as a gift membership. Then there won't be a renewal issue and you just load the code and your user name and password. That's what I did to try the new one month option. No automatic renewal to worry about. Hope this helps.
webkinzmomof4 is offline Female
Old 05-03-2010, 10:43 AM   #4
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Default Re: Question about Deluxe Membership

Thank you for the suggestions. I did wind up purchasing it as a gift and that seemed to work out great.
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