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Old 10-03-2009, 05:17 PM   #1
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Default Unanswered: Purple Monster glitch?

Has anyone else had problems with the purple monster? Since I adopted it this am I am unable to load the room it is in. I not been able to view it other than in my dock..? Any help appreciated. I cleared my cache several times and changed browers. No change. Thanks.
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Old 10-03-2009, 05:21 PM   #2
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Default Re: Purple Monster glitch?

I can't help you much because I haven't adopted that pet, but if you think you have tried everything and it is not your computer, I would try contacting Ganz. Good luck!

And congrats on the new adoption!
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Old 10-03-2009, 05:24 PM   #3
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Default Re: Purple Monster glitch?

Thank you. I am planning on calling them Monday, but I was wondering if anyone else was having the same problem..or is it just me..???
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Old 10-03-2009, 05:28 PM   #4
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Default Re: Purple Monster glitch?

View Post Originally Posted by btvs49
Thank you. I am planning on calling them Monday, but I was wondering if anyone else was having the same problem..or is it just me..???
Well, I hope you find out the answer!

Good luck!
Maybe you could try going to the clubhouse and seeing if there's still a problem??
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Old 10-03-2009, 05:45 PM   #5
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Default Re: Purple Monster glitch?

It's not a new pet so there should be no glitches with it. I just adopted one and mine loads just fine. Is there something else in the room that may be causing the problem? Try switching pets and walking it into the room where your purple monster is.

I planted the candy cane seeds in my garden room where one of my pets sleeps, and the room would not load. Maybe it is something else in the room.
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Old 10-03-2009, 06:16 PM   #6
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Default Re: Purple Monster glitch?

I had no problems with mine. I adopted him, got the gift, all with no problems, sorry you are having problems
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Old 10-03-2009, 06:19 PM   #7
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Default Re: Purple Monster glitch?

It is probably just you because there is probably nobody that has this problem even though i don't have this pet because i can not get it in my country!
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Old 10-03-2009, 06:33 PM   #8
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Default Re: Purple Monster glitch?

I haven't put anything new in that particular room in months...never had problems loading that room and when I use another pet it can get into all other rooms but that one..it won't load..I am frustrated..but thanks for everyones responses.
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Old 10-03-2009, 08:30 PM   #9
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Default Re: Purple Monster glitch?

View Post Originally Posted by Charliehorse
It is probably just you because there is probably nobody that has this problem even though i don't have this pet because i can not get it in my country!
What country do you live in? Most can buy the estore pets but I suppose it depends upon whether the credit card is accepted.
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