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Old 11-01-2009, 01:23 PM   #1
Marsheemo
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Thumbs down Unanswered: Purple Lava Missing - Trying not to panic

I was in the process of redecorating my Halloween room when my purple lava became "stuck" on the coffin coffee table. I then logged out and logged back in to unfreeze the item, but it's not there. I've gone through my dock multiple times, pulled nearly everything out of my room and logged out and back in again. The ghost prize pumpkin was "sticking" just prior to that. Is the item glitched? I'm sincerely trying not to panic. Any thoughts?

Last edited by Frostine; 11-01-2009 at 01:25 PM..
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Old 11-01-2009, 01:25 PM   #2
Asacardimus
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Default Re: Purple Lava Missing - Trying not to panic

Call Ganz first thing Monday. It won't be utterly gone - just in hiding.
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Old 11-01-2009, 01:26 PM   #3
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Default Re: Purple Lava Missing - Trying not to panic

View Post Originally Posted by Asacardimus
Call Ganz first thing Monday. It won't be utterly gone - just in hiding.
I really hope you're right. Thanks for the feedback. Going to try and clear my cache now and login once more. Eeeeeeeek!
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Old 11-01-2009, 01:27 PM   #4
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Default Re: Purple Lava Missing - Trying not to panic

View Post Originally Posted by Frostine
I was in the process of redecorating my Halloween room when my purple lava became "stuck" on the coffin coffee table. I then logged out and logged back in to unfreeze the item, but it's not there. I've gone through my dock multiple times, pulled nearly everything out of my room and logged out and back in again. The ghost prize pumpkin was "sticking" just prior to that. Is the item glitched? I'm sincerely trying not to panic. Any thoughts?
The same thing happen to us but with a dancing Zingoz! I am planing on calling Ganz tomorrow morning. My daughter is not happy, because she loved her dancing zingoz.
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Old 11-01-2009, 01:31 PM   #5
Marsheemo
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Default Re: Purple Lava Missing - Trying not to panic

Well clearing the cache didn't work. I think the glitch is linked to that new carved pumpkin. At one point the pumpkin was "on top" of the lava, but I was able to remove it from the table. I feel sick...

Clibab, I hope your daughter gets her Zingoz back on Monday!
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Old 11-01-2009, 01:32 PM   #6
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Default Re: Purple Lava Missing - Trying not to panic

I don't know about the pumpkin being the issue. I have two on two accounts and no problems as of this moment...
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Old 11-01-2009, 01:34 PM   #7
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Default Re: Purple Lava Missing - Trying not to panic

View Post Originally Posted by Frostine
Well clearing the cache didn't work. I think the glitch is linked to that new carved pumpkin. At one point the pumpkin was "on top" of the lava, but I was able to remove it from the table. I feel sick...

Clibab, I hope your daughter gets her Zingoz back on Monday!
Thank you I hope so too. I asked her and she says the carved pumpkin was not even in the same room. So I am not sure if it is related or not. I hope you get your lava lamp too. Will post back here after I contact Ganz. Thanks!
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Old 11-01-2009, 06:21 PM   #8
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Default Re: Purple Lava Missing - Trying not to panic

I think the ghost is playing tricks on me. After several hours away, I just logged back in and see my pretty little lamp in the room again. It's now "stuck" on the coffin coffee table....but at least it's there!

Crisis averted...case closed!
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Old 11-01-2009, 07:49 PM   #9
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Default Re: Purple Lava Missing - Trying not to panic

Our Dancing Zingoz is back too!
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