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Old 09-12-2007, 07:03 PM   #1
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Angry Unanswered: Problems on webkinz.com??

I haven't been able to log on since last night around 9pm. I keep getting a white screen after I click log in on the main page. I cleared my cashe, cookies & temporary internet files, I've updated the flash player. Nothing works. Help, please??
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Old 09-12-2007, 07:04 PM   #2
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Default Re: Problems on webkinz.com??

mine is fine
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Old 09-12-2007, 07:04 PM   #3
Nope.Tryagain.Nah.xD
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Default Re: Problems on webkinz.com??

Same thing happened to me.... but know it is working.... IDK! Shut off your computer and turn it back on?....
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Old 09-12-2007, 07:04 PM   #4
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Default Re: Problems on webkinz.com??

I'm not sure how long have you just tried waiting
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Old 09-12-2007, 07:04 PM   #5
xosoccerstar20ox
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Default Re: Problems on webkinz.com??

That happened to me a few times. Try getting in through the "back door" (customer support) or just wait awhile. The problem fixed itself automatically for me. =]
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Old 09-12-2007, 07:19 PM   #6
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Default Re: Problems on webkinz.com??

Try using a diffrent internet browser to logg on ( you can switch back later) I use aol mostly but I have that problem too , but then i switch to internet explorer to logg on which usually works
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Old 09-12-2007, 07:23 PM   #7
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Default Re: Problems on webkinz.com??

I'm using IE so let me try another, thanks for the tips.
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Old 09-12-2007, 07:24 PM   #8
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Default Re: Problems on webkinz.com??

Your welcome I really hope that works for you. Lets us know!
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Old 09-12-2007, 07:57 PM   #9
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Default Re: Problems on webkinz.com??

Didn't help. Can someone please give me an email or phone number for customer support. I've tried to log in by clicking on customer support & then trying log in on that page; nothing works. ((
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Old 09-12-2007, 08:01 PM   #10
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Default Re: Problems on webkinz.com??

The phone number is 1-800-webkinz
I really hope you get this fixed
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