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Old 03-03-2012, 06:42 AM   #1
Sheryl is wacky!
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slbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicness
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Default Answered: Problems, problems and more problems

Here we go: I was not awarded the lorax gifts on 2 of my accounts.

I couldn't do any of the adventure park quests and had to make 5 calls to Ganz to get
through them.

I have to switch browsers 3 times on each account in order to play now. I can only see
the new Snow White room on IE, but can't open my dock unless I'm on Google
Chrome but then I have to switch to FF to play spree because it freezes up.

I haven't seen the floating mirror, just the lorax with the marshmallows still and yes
I have cleared everything, rebooted the computer, begged and pleaded with it to
work right. You name it, if it was suggested on WI, I tried it, especially for the
adventure park lorax quest. I don't even know all the things I changed on my
computer trying to get those videos to load. I just hope I didn't do more harm than
good since I really am not very computer savvy.

I spent 3 hours trying to play peek a newz but gave up after not being able to even
finish 1 account. The floaty clicky thing isn't showing up there for me either, although
yesterday the Adventure Park one was but that was expired.

And the worst part about all of this is we do not have wireless where I live so we have an internet key which limits your computer time and Webkinz eats up so many bytes that I will run out long before it resets at the end of the month. I hate to give up playing on WW but the rest of the family deserves to be able to use the computer as well so I guess I am going to have to limit what I do and whose accounts I do them on. Since the addition of the Adventure park I can see a huge difference in how much is used so I don't do the dailies, just the special ones but with all the problems I spent hours doing them for nothing. Maybe if things worked better and I didn't have to keep downloading new browsers, switching back and forth between them to find one that might work and all the other extra stuff it wouldn't be so bad but for me it's becoming more of a time consuming headache than fun. Good luck everyone. I hope you win some great items and have fun doing it.

Oh, and I forgot to add, I did not get the new challenge on 3 of my accounts and all of them have been completed.

Last edited by slbradshaw; 03-03-2012 at 07:13 AM.. Reason: addition
slbradshaw is offline Female
Best Answer - Posted by AnotherKinzDad
That is horrible! It shouldn't be so difficult and COMPLICATED to play a game, should it? I am sorry this is happening to you, but it is also happening to hundreds more just like you -- including me. I don't have to watch the time I spend on the Internet, so I have it much easier than you do. I hope that you can figure out a way to best spend your Webkinz time online. That will be a thoughtful decision because it affects your children too. I mostly hope that Ganz spends their time and our hard-earned dollars to fix Webkinz World, WKN and GPC. We deserve it. Good luck.

A suggestion. I only use Google Chrome to play PeekANewz and floaties on WKN and to look for ads on Parent Club. I find the ads, the peeks and the floaties quite easily. More so than anyone else I know. But I ONLY use Chrome for that task.

Also, thank you for the description of what works for you in what browser. That is valuable for all of us.


Until Ganz starts putting as much effort and money into WW, WKN, and GPC as they do the Ganz eStore, then we will continue to struggle with the broken areas of Ganz. If it doesn't make them money, why put money into it?
AKD
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Old 03-03-2012, 06:56 AM   #2
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Default Re: Problems, problems and more problems

I am so sorry! I can't help you, I am also not really a computer specialist. Just wanted to say how sorry i am and that I also think that it is getting worse with so many things. I also couldn't finish adventure park. and i also have a lot of problems with everything. i even downloaded a new browser (firefox) i had ie before but it still isn't working and i don't know how to have both browsers, now ie is off...

I hope it gets better soon. I am so sorry for you!
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Old 03-03-2012, 07:20 AM   #3
Sheryl is wacky!
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slbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicnessslbradshaw is epic beyond epicness

Default Re: Problems, problems and more problems

Well, go figure, the new treasure hunt on wkn is not working. I tried signing in but it says this campaign is not active. The frustration builds....

Thank you Taku2 for your caring words.
slbradshaw is offline Female
Old 03-03-2012, 09:09 AM   #4
criagirl
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Default Re: Problems, problems and more problems

I feel your pain. the lorax video didn't work for me at all either and they only took care of 3/4 quests the first time I called.

I didn't get the kinzville caper (no one who finished the singoz challenge before Wed. maintenance did)

I don't think the mirror is really supposed to be floating yet, I think the posted the wrong dates.

and I can't see the mirror mirror room in the clubhouse. I called (the techs are aware and are working on it) but what about the6 prizes I have missed so far and another four this weekend! I really like those prizes and want them!

I also downloaded another browser to try to see the Lorax videos.
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Old 03-03-2012, 10:28 AM   #5
blessed with a curse
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wenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Googlewenjun had their name pop up under (did you mean) when you type (awesome) on Google

Default Re: Problems, problems and more problems

the videos for the quest work for me on Fire Fox, which i just downloaded yesterday just for the quest

but then for the Connect 4 game in the next part of the bear quest ill have to switch browsers for it to load

i think they should stop doing new promos, fix the glitches with the old ones, slows things down a bit, and after a week or two when everyone caught up with the promos, then do something new
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Old 03-03-2012, 10:34 AM   #6
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Default Re: Problems, problems and more problems

Oh slbradshaw I am so very very sorry to hear about all these things. I wish I could help you. I am so tired of all the glitches. I wish webkinz would concentrate on fixing the glitches instead of making oodles and oodles of pets. I remember when they use to make just a couple and now they are just flooding us with new pets. I hope that they are able to help you. I wish I could.

I so agree with wenjun about fixing the promos before adding new stuff that doesn't work either.
surprise is offline
Old 03-03-2012, 12:20 PM   #7
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Default Re: Problems, problems and more problems

I just want to add my sympathies to the others. I have been experiencing these glitches as well. Sometimes I wonder why I bother. lol This stuff is supposed to be fun...and...for kids! Changing browsers, clearing cache, logging in, logging out, etc. This is ridiculous. And I've discovered that some of these things have been corrupting files on my computer forcing me to restart frequently.

I guess the thing to do is check here on WI before wasting time even attempting to participate in these activities. What a shame. But once again I am glad for this community and it's always comforting to find out I'm not alone.
outgoinglyshy is offline Female
Old 03-03-2012, 12:53 PM   #8
ajaybee
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bdlake is on a distinguished road

Default Re: Problems, problems and more problems

Out of 3 accounts we received one Lorax gift box--total. The Mirror-Mirror Room in the Clubhouse won't show up in any of our accounts. We have no "Activity" rooms show up using ie or FF. Way too many problems here--the kids lose interest and I'm with them!

bdlake is offline Female
Old 03-03-2012, 01:27 PM   #9
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Default Re: Problems, problems and more problems

I feel your pain too. I'm having a lot of the same problems.... and no solution to offer.
Webberlily is offline Female
Old 03-03-2012, 02:24 PM   #10
ebkinz A.my
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Default Re: Problems, problems and more problems

That is horrible! It shouldn't be so difficult and COMPLICATED to play a game, should it? I am sorry this is happening to you, but it is also happening to hundreds more just like you -- including me. I don't have to watch the time I spend on the Internet, so I have it much easier than you do. I hope that you can figure out a way to best spend your Webkinz time online. That will be a thoughtful decision because it affects your children too. I mostly hope that Ganz spends their time and our hard-earned dollars to fix Webkinz World, WKN and GPC. We deserve it. Good luck.

A suggestion. I only use Google Chrome to play PeekANewz and floaties on WKN and to look for ads on Parent Club. I find the ads, the peeks and the floaties quite easily. More so than anyone else I know. But I ONLY use Chrome for that task.

Also, thank you for the description of what works for you in what browser. That is valuable for all of us.


Until Ganz starts putting as much effort and money into WW, WKN, and GPC as they do the Ganz eStore, then we will continue to struggle with the broken areas of Ganz. If it doesn't make them money, why put money into it?
AKD

Last edited by AnotherKinzDad; 03-03-2012 at 02:24 PM..
AnotherKinzDad is offline
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