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Old 06-04-2008, 04:58 PM   #1
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Default Unanswered: Problems with June pet of the month.

I entered my elephant onto my webkinz account yesterday.(His name is Horton) Webkinz gave me all of the regular exclusive items but no pet of the month loot bag. Does anyone know why this happened or how to get the loot bag???
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Old 06-04-2008, 04:59 PM   #2
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Default Re: Problems with June pet of the month.

was it a full size reg elephant. the velvety and lil kinz will not work
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Old 06-04-2008, 05:00 PM   #3
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Default Re: Problems with June pet of the month.

It would be greatly appreciated if anyone gave me some information or an opinion.
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Old 06-04-2008, 05:00 PM   #4
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Default Re: Problems with June pet of the month.

was it the lil'kinz version, or Velvety Elephant?
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Old 06-04-2008, 05:02 PM   #5
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Default Re: Problems with June pet of the month.

umm... It was a full sized elephant.

---------- bumblybeccabug added 0 Minutes and 57 Seconds later ----------

I wrote webkinz a comment about it today is is possible that they might send me the loot bag??

Last edited by bumblybeccabug; 06-04-2008 at 05:02 PM.. Reason: Automerged Doublepost
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Old 06-04-2008, 05:03 PM   #6
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Default Re: Problems with June pet of the month.

if it was a full size spikey haired elephant (not the plush looking one) then you should have recieved a loot bag you can contact ganz in regards to the no lot bag and see if they will replace it but sometimes unfortunaly they do not. the best way to see if it is recognizing it as the potm is to see if you can do the potm only activities whenb the appear in the todays activities section
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Old 06-04-2008, 05:05 PM   #7
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Default Re: Problems with June pet of the month.

Yesterday when it was the pet of the month activity for extra balloon darts it let me do it. Do you think that it might just be a glitch in the system and i will recieve the loot bag later???
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Old 06-04-2008, 05:08 PM   #8
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Default Re: Problems with June pet of the month.

Make sure that it wasn't the velvety elephant, which is the other regular sized elephant out there. The elephant that is the POTM is the one that has the single hairs sticking out all over its body like the hippo, cow and pig. If you have the correct on then definitely try contacting GANZ either via email or by calling them, although they do have a policy on not replacing missing items so you might be out of luck.

---------- disneydeb84 added 0 Minutes and 52 Seconds later ----------

Hmm, just saw that you were able to do the POTM activities, so you have the right elephant.

Last edited by disneydeb84; 06-04-2008 at 05:08 PM.. Reason: Automerged Doublepost
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Old 06-04-2008, 05:09 PM   #9
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Default Re: Problems with June pet of the month.

it is the right one. A wierd thing is though when i opened the extra gift box it gave me an ancient wading pool which isnt in the potm or exclusive section in the w shop.
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Old 06-04-2008, 05:36 PM   #10
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Default Re: Problems with June pet of the month.

View Post Originally Posted by k2ramal
if it was a full size spikey haired elephant (not the plush looking one) then you should have recieved a loot bag you can contact ganz in regards to the no lot bag and see if they will replace it but sometimes unfortunaly they do not. the best way to see if it is recognizing it as the potm is to see if you can do the potm only activities whenb the appear in the todays activities section

But you have to call pretty quickly after it happens. If you wait too long then they won't do it.
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