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Old 03-03-2008, 03:08 PM   #1
Lil Kinz
 
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Angry Unanswered: problems with during/after adoption

hi everyone,hope one of you guys can help me.i got me some more webkinz today and went ahead to the adoptioncenter.everything was fine til i got to my tigersnake.it accepted the code and what not but then when i came to the securitycode a window poped up and told me there is no enviroment available for that pet??!!anyway i hit the backbutton and tried it again and it told me the code is used.figured.anyways i logged out and tried to log back in and i came so far to see my dock and the petname on the side which was the one i picked for my snkae.but than another window pops up tells me it cannot connect to webkinz and kicks me out.what should i do?is there a number i can call to talk to someone from webkinz?cause i dont wanna write them cause they take forever to write back.thank you guys for any help
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Old 03-03-2008, 03:29 PM   #2
TheNeuroscientist
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Default Re: problems with during/after adoption

The snake is able to be activated yet...the plush was released but Ganz hasn't activated it, you just have to wait and keep trying. I don't remember when it said it will be available, but I remember reading about it.


So you just have to be patient I think, it will work eventually!

Hope this helps!

---------- ganesha07 added 0 Minutes and 53 Seconds later ----------

Is not able to be activated yet*

sorry, i typed to fast sometimes!

Last edited by ganesha07; 03-03-2008 at 03:29 PM.. Reason: Automerged Doublepost
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Old 03-03-2008, 03:42 PM   #3
Lil Kinz
 
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Default Re: problems with during/after adoption

hi,thanks for your quick response.i was able to activate the bengal tiger which is released the same time.does that mean til they get officially released i wont be able to get into my account
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Old 03-03-2008, 03:45 PM   #4
Webkinz :)
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Default Re: problems with during/after adoption

This thread discusses the problem with a possible solution:

http://www.webkinzinsider.com/forum/...t-t231310.html
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Old 03-03-2008, 03:47 PM   #5
arianana1
Gifted
 
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Default Re: problems with during/after adoption

I have a snake also but I did not put him in yet. I have read that Ganz will have the problem fixed somewhere during the middle of the week. Members who have put the snakes in are having problems getting into their accounts.
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Old 03-03-2008, 04:49 PM   #6
Lil Kinz
 
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Default Re: problems with during/after adoption

thanks guys for your help,i guess i gotta adopt a pet thats already released in order to get back into my account.:turt:
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Old 03-03-2008, 06:48 PM   #7
Im a new
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Default Re: problems with during/after adoption

somebody else had this sam exact problem! call or e-mail ganz:

mailto:support@webkinz.com

sorry, the phone number i have forgoten....
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