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Old 02-17-2012, 11:13 PM   #1
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Default Unanswered: Problems with accounts loading

All my accounts and those of my grandchildren are painfully slow loading and moving from area to area - and I mean painfully - minutes at a clip. Anyone else having this problem? I use both IE and google chrome.
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Old 02-18-2012, 12:34 AM   #2
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Default Re: Problems with accounts loading

Yes CharmCity, I've experienced this the past few days.

I used to use primarily IE9 but have had to try Firefox more often this week due to all the glitches on IE9. I get incessant green screens and when it does load (takes about three tries) it is super slow on both browsers.
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Old 02-18-2012, 12:41 PM   #3
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Default Re: Problems with accounts loading

same for me, but in order to save time, i now uses this Webkinz log in, and for me there are no problems with logging in through that at all
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Old 02-18-2012, 05:56 PM   #4
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Default Re: Problems with accounts loading

Sorry to hear that, it might be a Webkinz issue, not an issue with your computer!
Try contacting ganz and tell them about this problem. Here's the link! Contact Us
Also, try using firefox or even another computer. Sometimes its simply because there are tons of people trying to log on webkinz at once. This can slow down the logging in process! You should also wait a while before trying again.

Good luck and have fun in webkinz world!
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Old 02-19-2012, 08:37 PM   #5
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Default Re: Problems with accounts loading

I have had that issue for a couple of months now, and some accounts are worse than others. It seems longer for me to get into accounts that have a lot of pets in them, and rooms that are full.

Even in my accounts with hardly any items OR pets it's very time consuming trying to even log on, if I can even log on the first time I try.

I figured it was my internet connection ...

It sure would be nice to be able to quickly log on and go from room to room!

Not to mention I can't even get in the club house anymore

Good luck with your WW issues and let us know if you find anything else out!
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Old 02-19-2012, 08:43 PM   #6
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Default Re: Problems with accounts loading

Sorry to hear that. I have been getting messages saying something like "Message couldn't be sent" over and over so I had to log out. One of the cons about Webkinz World are the glitches.
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Old 02-21-2012, 06:08 PM   #7
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Default Re: Problems with accounts loading

Mine are too and my mom's. I don't know why but I wish it would be fixed. Maybe you should call them and tell them about it and ask them why it's like that.
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Old 02-22-2012, 04:36 PM   #8
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Default Re: Problems with accounts loading

I'm having the same problem and I use IE8. It's painful to watch that swirling W when logging in, or going from one WW page to another.

Make sure you clear your cache, cookies, past history pages... run your anti-virus and anti-spyware programs. Reboot. Good luck!
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Old 02-22-2012, 07:47 PM   #9
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Default Re: Problems with accounts loading

It is awful to wait and when you finally get on the ad is blocking WW.
I can usually get on fairly easy but the wait time is longer than normal
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Old 02-24-2012, 01:55 AM   #10
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Default Re: Problems with accounts loading

It's painful to watch that swirling W when logging in, or going from one WW page to another.
xxzy is offline Female
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