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Old 12-12-2011, 04:20 PM   #1
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Default Answered: Problems

I love the WW challenges. I'm not able to do a lot of them though. Firefox won't load any of the newer games for me ever since the updates last week. I can't do Spree, Whimsey Skies, Wackier Zingoz, etc. So I was using IE for a little while. Yesterday and today IE won't let me log in. What should I do?
tarabella9 is offline Female
Best Answer - Posted by Blythe
Good Evening!
I'm sorry you're having these problems.
I use Firefox (and recommend it for browsing webkinz).
Firefox always updates for me.
There was one time, it decided not to update and I tried clearing my Cache and it worked.
It loaded the new updates right away.
I suggest trying to clear your browser's cache if you haven't already.
And if you don't know how, WI has a nice guide on that:
Clear Your Browser's Cache - wikiHow
I hope this helps!
Good Luck!
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Old 12-12-2011, 04:22 PM   #2
hy not be a
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Default Re: Problems

Try using Google Chrome. I've been using that for awhile now, and it's probably the best of the three to use for Webkinz.
webkinzfan91 is offline Female
Old 12-12-2011, 04:33 PM   #3
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Default Re: Problems

Maybe call Ganz and see if they have any ideas, I hope you figure it out!
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Old 12-12-2011, 05:05 PM   #4
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Default Re: Problems

View Post Originally Posted by webkinzfan91
Try using Google Chrome. I've been using that for awhile now, and it's probably the best of the three to use for Webkinz.
I don't think my parents will want me using another browser. I can try.

View Post Originally Posted by zanedm
Maybe call Ganz and see if they have any ideas, I hope you figure it out!
I'm not old enough, and my parents won't.
tarabella9 is offline Female
Old 12-12-2011, 07:10 PM   #5
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Default Re: Problems

Try clearing your cache or cookies, i was using ie, but it doesn't show the ads and you cant log in from the log in button you need to go to the help page to log in. now i use fire fox because it has the ads and less problems. good luck with this it will all work out.
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Old 12-12-2011, 07:26 PM   #6
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Default Re: Problems

Good Evening!
I'm sorry you're having these problems.
I use Firefox (and recommend it for browsing webkinz).
Firefox always updates for me.
There was one time, it decided not to update and I tried clearing my Cache and it worked.
It loaded the new updates right away.
I suggest trying to clear your browser's cache if you haven't already.
And if you don't know how, WI has a nice guide on that:
Clear Your Browser's Cache - wikiHow
I hope this helps!
Good Luck!
Blythe is offline Female
Old 12-12-2011, 08:08 PM   #7
Yipes bunnies
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Default Re: Problems

View Post Originally Posted by tarabella9
I love the WW challenges. I'm not able to do a lot of them though. Firefox won't load any of the newer games for me ever since the updates last week. I can't do Spree, Whimsey Skies, Wackier Zingoz, etc. So I was using IE for a little while. Yesterday and today IE won't let me log in. What should I do?

sorry you are having problems. we are all having some sort of problems with WW and the three browsers.

my one suggestion at this time is to get into WW by using your browsers HISTORY. choose a WW line from before the date of the maintenance. it think to get history on IE you use keys CTRL+H. Try using this until your problems clear up with WW which they usually do. but then a new problem comes up. Oh Well, thats WW, LOL
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Old 12-12-2011, 08:15 PM   #8
bearlyup
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Default Re: Problems

As said above, switch over to Google Chrome.
I also had to after not being able to play many of the games, or the sign-off Carnival while using IE.
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Old 12-12-2011, 08:34 PM   #9
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Default Re: Problems

I have found the Firefox has been crashing a bit. I am using IE on my laptop since it is having issues itself. On my desktop I use Firefox but when it crashes- mostly due to flash. I switch to IE. Chrome does not like WW. I clean my cache regularly, in both Firefox and IE. That seems to help.
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Old 12-12-2011, 09:44 PM   #10
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Default Re: Problems

Google chrome doesn't seem to work, all I get is a green screen all the time.
Firefox works, only that it crashes a lot.
I tried every web browser, I would suggest Safari and IE.

Have a great day!
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