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Old 12-29-2009, 04:10 PM   #1
Lil Kinz
 
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Question Answered: Problem using sink

Yesterday I tried washing my Cotton Candy Bunny Holly in my sink, and it didn't work. The toothbrush didn't work, no bubbles showed up when I tried using the washcloth, and the brush didn't work. I tried again using my polar bear, and everything worked. I tried washing Holly again, but no luck. Is this a glitch, or is something wrong with my pet/account?
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Best Answer - Posted by marnabear
I tried a different pet with a sink and it worked fine. I will have to wake up my bunny and see if that pet is a problem.

Someone suggested emailing Ganz, but I have never found that useful. All they will do is send you a standard answer that may not even seem to have anything to do with your problem. It is always better to call.

Let me wake up my bunny and I will see if it is the pet that is the problem.

I woke up my bunny and you are right, no bubbles and no toothpaste on the brush. Then I used a different pet in the same sink and it worked so it must have to do with the cotton candy bunny. Just don't feed her any sweet things I guess.

The bathtub did work for her so at least you can keep your bunny clean.

If you are concerned about this, which I consider just a trivial or minor problem, report it in the glitch report and you could also call Ganz or if you are under 18 have an adult call for you.
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Old 12-29-2009, 04:12 PM   #2
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Default Re: Problem using sink

Um try to log out and log back in? it might work
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Old 12-29-2009, 04:13 PM   #3
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Default Re: Problem using sink

Still no luck. . .
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Old 12-29-2009, 04:14 PM   #4
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Default Re: Problem using sink

Sorry email ganz and tell them the problem and they might be able to fix it
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Old 12-29-2009, 04:17 PM   #5
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Default Re: Problem using sink

Or, report the glitch here AND at Ganz!
(BTW welcome to WI)
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Old 12-29-2009, 04:25 PM   #6
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Default Re: Problem using sink

Try a different sink and see what happens. That might give you a better idea if it's your pet with the problem or if Holly just doesn't like that sink.
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Old 12-29-2009, 04:45 PM   #7
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Default Re: Problem using sink

I tried both of my sinks, and it still doesn't work. Oh well.
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Old 12-29-2009, 05:28 PM   #8
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Default Re: Problem using sink

My sink doesn't work either, so you're not alone.
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Old 12-29-2009, 06:13 PM   #9
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Default Re: Problem using sink

I tried a different pet with a sink and it worked fine. I will have to wake up my bunny and see if that pet is a problem.

Someone suggested emailing Ganz, but I have never found that useful. All they will do is send you a standard answer that may not even seem to have anything to do with your problem. It is always better to call.

Let me wake up my bunny and I will see if it is the pet that is the problem.

I woke up my bunny and you are right, no bubbles and no toothpaste on the brush. Then I used a different pet in the same sink and it worked so it must have to do with the cotton candy bunny. Just don't feed her any sweet things I guess.

The bathtub did work for her so at least you can keep your bunny clean.

If you are concerned about this, which I consider just a trivial or minor problem, report it in the glitch report and you could also call Ganz or if you are under 18 have an adult call for you.

Last edited by marnabear; 12-29-2009 at 06:26 PM..
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Old 12-29-2009, 07:16 PM   #10
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Default Re: Problem using sink

Welcome to Webkinz Insider!

I will try, as well. . .
You were both right, there are no bubbles, it will not let me brush her, and the tooth brush is not working right with my bunny. I tried the bath, too, and that seems to work okay.
You could report this in the "Glitch Reports" section, and see how wide spread the glitch is. Or try contacting Ganz through phone (1-866-WEBKINZ * 1-866-932-5469 ), if you are worried about this.

Last edited by Seahorse; 12-29-2009 at 07:35 PM..
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