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Old 03-22-2012, 09:47 AM   #1
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Default Answered: problem with something on my account

Hi All--

Of the 5 accounts I can log in to (mine and friends), all load fine on my "real" computer, but only 4 load easily on my little netbook in Firefox. (IE on my netbook makes the Academy an exercise in futility.)

Only my main account with my favorite pets and all my cool items, comes up with the dreaded:
"A script in this movie is causing Adobe Flash Player to run slowly ..." etc. and the dialog box to choose Yes or No to stop the movie. This just started in the last 2-3 weeks
Often the arrow to click with is just an endless circling Wait icon. I have to Ctl-Alt-Dlt to end the program and try again.
Or, the arrow is there, but doesn't do anything.
About one in five tries I can click the "No" button and my account loads normally and I can play.
(Clicking Yes to stop the movie stops Flash Player.)

I can't help but think that SOMETHING on the account is causing this. I'm now sending stuff to my other account to try finding the culprit. Trouble is, I suspect it might be one of the many E Store items, and I can't get them off my account to see which one it is. I'd gladly give up whatever it is, to have my account load on my netbook without all this carrying on.

Has anyone else had anything like this happen?
Can Ganz remove E Store items from an account?

Didelphis is offline Female
Best Answer - Posted by Fuzythekoala
Hmm.. I've experienced only a little bit of this, but I have a few guesses of the culprit. Because it is the account you said that had the most items and pets, I'm guessing that that's the thing that's causing it becuase those things take up memory space, which is something that a netbook doesn't have a whole lot of.

As for if Ganz can remove E Store items, I'm not quite sure. You can give 'em a call and see.
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Old 03-22-2012, 10:26 AM   #2
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Default Re: problem with something on my account

Hmm.. I've experienced only a little bit of this, but I have a few guesses of the culprit. Because it is the account you said that had the most items and pets, I'm guessing that that's the thing that's causing it becuase those things take up memory space, which is something that a netbook doesn't have a whole lot of.

As for if Ganz can remove E Store items, I'm not quite sure. You can give 'em a call and see.
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Old 03-22-2012, 10:51 AM   #3
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Default Re: problem with something on my account

How many items are in the dock of your favorite account?
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Old 03-22-2012, 11:02 AM   #4
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Default Re: problem with something on my account

So it might help to just remove the 600+ Wacky Hot Air Balloons and junk I don't want?
And quit adding pets? (Except I NEED the Cosmic Bear! When and if she's ever offered...)

There are only 97 items in the dock, mostly food. There's 966,853 KC, could that affect it? Every other account has under 200,000 KC.

Last edited by Didelphis; 03-22-2012 at 11:06 AM.. Reason: add answer
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