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-   -   Problem with server? (http://www.webkinzinsider.com/forum/somebody-help-165/problem-server-708920/)

Pinksoccer1908-08-2011 01:43 PM

Problem with server?
 
Hi, im katie.
Ive been trying to log into webkinz for a week now for the first time in a year and i keep getting this message that says something like this "im sorry but there is a problem with our servers at this time"

cant remember exactly, but how can i fix this?

Snickerdoodlez08-08-2011 01:49 PM

Re: Problem with server?
 
Try clearing your cache.

Here is a link in the wiki that can help with that:

http://www.wikihow.com/Clear-Your-Browser's-Cache

Pinksoccer1908-08-2011 01:55 PM

Re: Problem with server?
 
thanks but i already tried that this morning :/

Musicgurl08-08-2011 02:48 PM

Re: Problem with server?
 
When I get this message (over 300 items in dock), I refresh the page (F5 works in IE and FireFox) and log in again. I hold down the enter button when I log in, so when I get the problem, I just tap the enter button once and that normally works.

Sleepy7014308-08-2011 02:59 PM

Re: Problem with server?
 
That happens to me sometimes. I wait for awhile and then I go back to Webkinz World and it's fixed..

Pinksoccer1908-08-2011 02:59 PM

Re: Problem with server?
 
well i havent logged in in a year, year and a half maybe...so idk how many items are in my dock

and i tried that anyway and it didnt work :/

cheekyluver08-08-2011 05:00 PM

Re: Problem with server?
 
Wait you haven't logged in for over a Year and A Half so maybe your account in expired. :)

Blythe08-08-2011 05:02 PM

Re: Problem with server?
 
I tried that with my sister's account.
She hasn't logged on in YEARS. xD
Accounts don't expire, but I kept getting the same message.
I'm not sure what to tell you, I just wanted to let you know that you aren't the only one with this issue.

Pinksoccer1908-08-2011 05:26 PM

Re: Problem with server?
 
but even if it expired it would let me adopt a new pet to reactivate it..and it wont even let me go to that page

..and i thought webkinz accounts dont expire anymore..

Ranger198508-08-2011 11:23 PM

Re: Problem with server?
 
Have you tried a different browser? If switching browsers won't help, I'd give Ganz a call.

Good luck - I hope you can resolve this soon. :)


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