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Old 03-07-2009, 01:47 AM   #1
mdnash
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Default Unanswered: Problem with Opening Package

So webkinz has been down what, 2 times this night?
Well, between the end of the first shut off and the second shut off, I opened a package I received.

It appeared in my dock, and in my mail it showed up as a blank outlined box.
When I try to open it when in my room it says: "could not find any rules for careate gift."

Does anyone know what's wrong or what I should do?
This is really upsetting me.
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Old 03-07-2009, 01:50 AM   #2
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Default Re: Problem with Opening Package

Sorry to hear that. I have not had that problem yet, but others have so you are not alone.
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Old 03-07-2009, 01:50 AM   #3
A Meditating
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Default Re: Problem with Opening Package

There is another thread with the same kind of information the title is "Kinpost unopenable! ???"

http://www.webkinzinsider.com/forum/...enable-477956/

They were able to get some good pics of what was happening on their account.
So no you aren't alone!!!

Hope it gets fixed for you - and all of us soon. I still can't even get logged in!
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Old 03-07-2009, 01:53 AM   #4
mdnash
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Default Re: Problem with Opening Package

View Post Originally Posted by meowsrus
There is another thread with the same kind of information the title is "Kinpost unopenable! ???"

http://www.webkinzinsider.com/forum/...enable-477956/

They were able to get some good pics of what was happening on their account.
So no you aren't alone!!!

Hope it gets fixed for you - and all of us soon. I still can't even get logged in!
I didn't even see that thread.

And yeah, I hope it does to because it was a package from another trader here.
GRR.

All these glitches anger me.
Just a week ago I had to narrow my dock down to 5 items because any more and my account would freeze up when I logged in.
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Old 03-07-2009, 02:07 AM   #5
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Default Re: Problem with Opening Package

View Post Originally Posted by Icicle
I didn't even see that thread.

And yeah, I hope it does to because it was a package from another trader here.
GRR.

All these glitches anger me.
Just a week ago I had to narrow my dock down to 5 items because any more and my account would freeze up when I logged in.
Not seeing it happens! I was making a thread about finding it down again and it took me FOREVER to get a screen pic and get it loaded up and then in the post and by then there was another one. What are ya gonna do? At least I saw yours!

We are all commiserating together here tonight!!! Too bad there isn't a 'hug' smiley!
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Old 03-07-2009, 02:07 AM   #6
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Default Re: Problem with Opening Package

Oh, I'm so sorry icicle! I hope you get your item after the maintenance is over tonight! I have some in my dock that I sent to myself, between accounts. I think I'm NOT going to open them for awhile. Thanks for posting this--you probably helped me!

Seems like there are so many glitches...they could possibly do more testing before they set changes and fixes in motion. I know this has got to be one massive nightmare to maintain, with so much functionality. But the glitches have seemed excessive lately...I know some say they have bad servers and that could be a supplier issue, from the supplier who sold them the hardware.

Ganz could possibly help you with this problem, if it's not restored. Worth trying, at least. Good luck!
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Old 03-07-2009, 02:12 AM   #7
mdnash
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Default Re: Problem with Opening Package

View Post Originally Posted by meowsrus
Not seeing it happens! I was making a thread about finding it down again and it took me FOREVER to get a screen pic and get it loaded up and then in the post and by then there was another one. What are ya gonna do? At least I saw yours!

We are all commiserating together here tonight!!! Too bad there isn't a 'hug' smiley!
Yeah.
There are a lot of threads about Webkinz being shut down right now.
To many I say.

---------- Icicle added 2 Minutes and 29 Seconds later ----------

View Post Originally Posted by katrinasmom
Oh, I'm so sorry icicle! I hope you get your item after the maintenance is over tonight! I have some in my dock that I sent to myself, between accounts. I think I'm NOT going to open them for awhile. Thanks for posting this--you probably helped me!

Seems like there are so many glitches...they could possibly do more testing before they set changes and fixes in motion. I know this has got to be one massive nightmare to maintain, with so much functionality. But the glitches have seemed excessive lately...I know some say they have bad servers and that could be a supplier issue, from the supplier who sold them the hardware.

Ganz could possibly help you with this problem, if it's not restored. Worth trying, at least. Good luck!
Yeah, id probably wait until tomorrow after maintenance.
It just angers me because if they have these glitches and are just going to take the site down again, then why don't they just LEAVE the site down and fix them!?

They opened it back up for like, 15 minutes and then it ******* up my mail. GRR.

And yeah, maybe test a little more rather than mass producing more products.
And they need new servers you are definitely right.
I'm on other sites where they do maintenance WHEN the users are on, AND over 100,000 are on at every given minute, and there servers are fine. PLUS they don't make as much money as webkinz does either.

Last edited by Icicle; 03-07-2009 at 02:12 AM.. Reason: Automerged Doublepost
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Old 03-07-2009, 03:46 AM   #8
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Default Re: Problem with Opening Package

Same thing happened to me. I sent myself a gift, it bounced back, the box appeared on the receiving account but it's a blank box in dock, it can't be sold, traded or kinzposted. It's lousy to have something unwanted in my dock.
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Old 03-07-2009, 07:32 AM   #9
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Default Re: Problem with Opening Package

I have the same thing... I have a brown box in 2 of our accounts that won't open or remove themselves from the dock...

I have them because they were sent 2 days ago whenever everyone was received kinzpost errors. These were doubles of the gifts I sent the following day whenever the Post worked. The second time I sent the gifts they opened, but the boxes that I sent the day of the garbled up error message is stuck in my dock.
No big deal because I already go the items. I just don't want that brown box in my dock.
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Old 03-07-2009, 11:32 AM   #10
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Default Re: Problem with Opening Package

This happened to me, too. It was something I sent from another account and I got an error when I sent it. I was not able to open the mail at first and when I finally did I got the brown box in my dock and not the item. I was lucky it was nothing important.
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