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Old 02-28-2011, 03:43 PM   #1
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Exclamation Unanswered: Problem with Kinz Chat Plus

I have KC+ but I haven't been able to get into it for a while. (I was not banned, I can get into KC+ in the park, just not in the clubhouse.) I click the door and then the I agree button, but then I just get the blue screen, and no matter how long I wait nothing happens! Does anyone else have this problem, or do you know how to help me? (Regular KC is all that I can get into in the clubhouse!
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Old 02-28-2011, 05:43 PM   #2
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Default Re: Problem with Kinz Chat Plus

That happened for a while, but it eventually went away for me. Call Ganz maybe?
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Old 02-28-2011, 06:11 PM   #3
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Default Re: Problem with Kinz Chat Plus

Try to clear your cache. Good luck!
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Old 02-28-2011, 10:01 PM   #4
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Default Re: Problem with Kinz Chat Plus

I agree - try clearing your browser's cache. If that doesn't work, try using a different browser like Firefox or Opera. And if that doesn't work, then it'd be worthwhile to call Ganz. They've always been very helpful to me on the phone.

Good luck!
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Old 03-01-2011, 02:25 PM   #5
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Default Re: Problem with Kinz Chat Plus

I can get into KinzChat+, the problem I have been having for a while is that my "talk bar" (the space where you type in what you want to say) continually disapperas...like I can use it to say one thing and then *poof*...it vanishes! VERY frustrating No one wants to stick around and trade because they keep asking what I want and I can't answer
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Old 03-01-2011, 02:59 PM   #6
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Default Re: Problem with Kinz Chat Plus

View Post Originally Posted by Holla
I have KC+ but I haven't been able to get into it for a while. (I was not banned, I can get into KC+ in the park, just not in the clubhouse.) I click the door and then the I agree button, but then I just get the blue screen, and no matter how long I wait nothing happens! Does anyone else have this problem, or do you know how to help me? (Regular KC is all that I can get into in the clubhouse!
I have the same problem. I've been trying to get in to KC+ this morning, and get the blue screen also. I just cleared cache (again) and logged back in, and still the blue screen. I've never been banned, and I am right now in KC+ Kinzville Park. I believe it is a problem with IE, because I can get into the clubhouse and use KC+ if I log on with an iBook (Safari).
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Old 03-01-2011, 03:13 PM   #7
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Default Re: Problem with Kinz Chat Plus

View Post Originally Posted by WetNose
I have the same problem. I've been trying to get in to KC+ this morning, and get the blue screen also. I just cleared cache (again) and logged back in, and still the blue screen. I've never been banned, and I am right now in KC+ Kinzville Park. I believe it is a problem with IE, because I can get into the clubhouse and use KC+ if I log on with an iBook (Safari).
Exactly! Only thing is that I only have IE!
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Old 03-01-2011, 03:20 PM   #8
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Default Re: Problem with Kinz Chat Plus

View Post Originally Posted by Holla
Exactly! Only thing is that I only have IE!
Me too, mostly. Sometimes I get to borrow the iBook, but it doesn't have a mouse and is really slow. But I can do KC+ with it!
Maybe someone else can tell us if there is a fix for our problems with IE.
Have you been to a clubhouse party? The deluxe members can host a party that has kinzchat-plus, and I've been able to use KC+ at those parties from my PC with IE. Since that is so, maybe the problem is not anything you or I can do to 'fix' IE - maybe it is a Ganz problem? I don't know!
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Old 03-01-2011, 03:29 PM   #9
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Default Re: Problem with Kinz Chat Plus

View Post Originally Posted by WetNose
Me too, mostly. Sometimes I get to borrow the iBook, but it doesn't have a mouse and is really slow. But I can do KC+ with it!
Maybe someone else can tell us if there is a fix for our problems with IE.
Have you been to a clubhouse party? The deluxe members can host a party that has kinzchat-plus, and I've been able to use KC+ at those parties from my PC with IE. Since that is so, maybe the problem is not anything you or I can do to 'fix' IE - maybe it is a Ganz problem? I don't know!
Yes I have been to a KC+ Party before, well whatever the problem is I hope they fix it soon! And thanks for posting!
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Old 03-13-2011, 09:10 AM   #10
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Default Re: Problem with Kinz Chat Plus

Is anyone having the same difficulties with KC+?
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