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Old 09-19-2007, 11:54 AM   #1
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Default Unanswered: Problem with gem hunt

Is this happening to anyone else? For the past few weeks, off and on, once I do the Gem Hunt, and find a gem, it kicks me out stating "we cannot connect to webkinz world.." and the gem does NOT show up in my gem box. VERY frustrating and annoying!
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Old 09-19-2007, 11:56 AM   #2
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Default Re: Problem with gem hunt

hello stacey~ Im so sorry to hear this! This happens on occasion to us too..but not necessarily during gemhunt..it can happen any where throughout ww..for us its happened after I completed a game..so Im forced to relogin and come back to not seeing the kc I earned reflected in my total. One time I even lost a trophy Others have reported the same thing happening to them so know you are not alone..its just a really annoying glitch!
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Old 09-19-2007, 11:57 AM   #3
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Default Re: Problem with gem hunt

I went through a couple of months where that was happening occassionaly. It hasn't happened to me in a long time. Log out and back into WW before you search and you probably have a better chance of holding the connection.
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