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Old 09-26-2008, 10:41 AM   #1
Lil Kinz
 
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Default Unanswered: Prblem

Aloha, Does anyone have problems staying on Webkinz. I keep getting, please wait. I have to sign-off and back on, all the time. I did contact, Ganz and I was told to call them with more info. I also have to have my code, I guess, from my first Webkinz to prove that it is my site. I don't know which code is the first one. I have several of the first Webkinz, what do I do? HELP, PLEASE.... Mahalo, Iuki:fp:
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Old 09-26-2008, 10:44 AM   #2
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Default Re: Prblem

View Post Originally Posted by Iuki
Aloha, Does anyone have problems staying on Webkinz. I keep getting, please wait. I have to sign-off and back on, all the time. I did contact, Ganz and I was told to call them with more info. I also have to have my code, I guess, from my first Webkinz to prove that it is my site. I don't know which code is the first one. I have several of the first Webkinz, what do I do? HELP, PLEASE.... Mahalo, Iuki:fp:
The please wait thing has been happening to some people. Usually any code from your account will do. Hope they get it fixed for you.
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Old 09-26-2008, 10:54 AM   #3
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Default Re: Prblem

It happens to us a lot

I don't know why it does it, sometimes if I click on more than one thing at a time...usually after awhile it goes away though, and I can continue what I was doing.

Good luck with it!!!
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Old 09-26-2008, 04:47 PM   #4
k9mp
Webkinz :)
Madison5398 is an unknown quantity at this point

Default Re: Prblem

i get that so much,if this wont stop update your Browser, Delete your cache (cookies, internet + cache). - Restart your computer and log in.

If you are still having a problem I would contact GANZ support -

Quote:
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd about directory assistance.

eMail: support@webkinz.com
Hope this helps!
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Old 09-26-2008, 04:51 PM   #5
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Default Re: Prblem

Yeah that happens to me ALL of the time. Oh and to know which one is your first just look at the back of the tag. It should say what pet that code belongs to.Wait... your Hawaiian?!
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