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Old 04-30-2009, 04:31 PM   #1
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Default Unanswered: post problem

Is anyone else having trouble mailing storage things? For the last three days I have been trying to mail some toy boxes and dresser but it says invalid item. They are brand new and empty. Anyone else notice this?
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Old 04-30-2009, 04:33 PM   #2
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Default Re: post problem

I don't have this problem,but some items just can't be Kinzposted. I suggest calling Ganz too see if it's a glitch or those items just can't be Kinzposted. Hope I helped!
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Old 04-30-2009, 04:37 PM   #3
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Default Re: post problem

Thanks you. They are just regular stuff from the w shop that I have mailed before so its gotta be a glitch. Thats a good idea to call them.
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Old 04-30-2009, 04:37 PM   #4
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Default Re: post problem

Storage items can generally only be sent one to a KinzPost box. Try putting just one of them in the package and sending, it will usually work. You can fill the KinzPost with non-storage items in the other spaces, or not at all. You just can't send multiple storage items at once.
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Old 04-30-2009, 04:38 PM   #5
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Default Re: post problem

Ohhhhhh. Thank you. I'll go try it now.
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Old 04-30-2009, 04:52 PM   #6
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Default Re: post problem

I hope it works. It's a pain to have to wait three days to send three things, but at least it doesn't bump back the whole package!
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