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Old 12-27-2007, 08:52 AM   #1
Lil Kinz
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Default Unanswered: Polar Bear Missing Room and Special Item Gift Won't Open

I have been trying for two days for my polar bear to go to his room and it logged me off every time I tried. Well this morning I go and check the map surprise the only room on this account on the map is my panda's. I also get an error message when I try and open my polar bear's special item present. My polar bear is only the second pet on this account so I should get a room. I hope they fix this soon.

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Old 12-27-2007, 10:38 AM   #2
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Default Re: Polar Bear Missing Room and Special Item Gift Won't Open

with x-mas and the holidays...well there has been so many problems with webkinz world. so many server errors, glitches, traffic loads, problems,etc,etc. Its hopefully just a glitch and hopefully ganz will fix it soon. ....if not try and contact them.
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Old 12-27-2007, 04:16 PM   #3
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Default Re: Polar Bear Missing Room and Special Item Gift Won't Open

Quote:
with x-mas and the holidays...well there has been so many problems with webkinz world. so many server errors, glitches, traffic loads, problems,etc,etc. Its hopefully just a glitch and hopefully ganz will fix it soon. ....if not try and contact them.
Yes this is very true.It was very hard to get on,because thousands,possibly millions of kids wanted to go on WW on Christmas Day.Ganz e-mail is : support@webkinz.com
Good luck!
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Old 12-27-2007, 05:17 PM   #4
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Default Re: Polar Bear Missing Room and Special Item Gift Won't Open

It's probably just a little slow, since of all the current activity. Since Webkinz is down now, I'd say to wait until it gets back up, and if the room isn't on then(and you can't open the present) contact Ganz's support.
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