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Old 12-07-2008, 10:54 PM   #1
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Default Unanswered: polar bear help

Just adopted Dec. Pet Of THe Month...Ummm....WHY is it, that I went to his room, got the food, Artic Window and a bonus Topiary gift...then opened the box for the Pet Of The Month and the ONLY....thing that popped up was a Kinzcash sack that had a 0 (ZERO) number underneath it.....and THAT WAS IT. Some bonus....thanks Webkinz world.

Has anyone else had this glitch and is there anything I can do so I can get my POTM bonus????
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Old 12-07-2008, 10:58 PM   #2
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Default Re: polar bear help

Here you go .... stickied thread above where you started this thread.

http://www.webkinzinsider.com/forum/...t-t435468.html
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Old 12-07-2008, 11:00 PM   #3
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Default Re: polar bear help

Yes this is a common glitch, and mathmom2 has written a guide to help. It's stickered at the top of the Somebody Help page, but here is a link to it.
http://www.webkinzinsider.com/forum/...t-t435468.html
Just follow all her good advice. Good luck!

Oops! posted at the same time!
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Old 12-07-2008, 11:03 PM   #4
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Default Re: polar bear help

Thanks for letting me know about it. I guess I'll wait to adopt mine........So sorry to hear that though!
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Old 12-07-2008, 11:07 PM   #5
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Default Re: polar bear help

It should be fine to adopt now. I adopted my pile and had no problems at all with any of them.
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Old 12-07-2008, 11:31 PM   #6
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Default Re: polar bear help

It happened to me , but I did get the extra kinzcash in my total and I looked in the objects or furniture(cant remember which 1) and the stuff usually in the loot bag was there. I did have to log out then back in first. Hope you get the gifts from your loot bag.
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Old 12-08-2008, 10:04 AM   #7
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Default Re: polar bear help

I would try logging out and back in, this has happened to me a few times on my asian account, and sometimes I got a double loot bag because it opened the first time and then a second when I restarted.. good luck
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Old 12-08-2008, 10:12 AM   #8
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Default Re: polar bear help

What happens to us is that the banner that shows you what you received takes a few extra milliseconds to load - so of course my heart stops when it shows the zero KC. Then after a few seconds, the actual prizes will show up. I think that with some computers, the loading of that info glitches, which is why you see the loot in your dock after you log off then on again. Hope you get your stuff!
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Old 12-08-2008, 10:22 AM   #9
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Default Re: polar bear help

Hi,

My sister adopted her's on the FIRST of the month---although I yelled at her after wards about how many people and how many times I had WARNED her about this being a problem with so many people getting stuck with nothing....but, she was SO LUCKY...as she had no problems. (this was the same person who when she started on webkinz had gotten locked out of webkinz for over 10 days, and then had no pet bio for over 9 months....so, perhaps it was something to balance out her lock-out/lock-up glitches??)

Well, I know that NUMEROUS people on here have NOT gotten their POTM loot bag items on the first of the month/second/third/forth/ect...of the month when adopting them....this has been happening for too long.

If for some reason you have been in contact with a customer service rep and they were RUDE to you and or would NOT give you the POTM items you were missing....I will be willing to discuss this with you...in a PM...but, ONLY if you are OVER 18, as I do have one contact possibility for you....but, it can NOT be posted on this forum, or this will no longer be a possibility to get in touch with people there that WILL help.

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