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Old 02-27-2011, 09:47 AM   #1
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Default Unanswered: Plush carpet for Comfort Theme

Hi everyone. Yesterday I purchased the plush carpet for the Comfort Theme from the Wshop. When I went to put it down the image of the carpet just disappeared. When I clicked 'edit' it would let me remove it and then put it back in my dock where I could see it. I tried to put it down in my room again and it kept repeating what I wrote above. Very confusing.
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Old 02-27-2011, 10:27 AM   #2
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Default Re: Plush carpet for Comfort Theme

Try to clear your cache. http://www.webkinzinsider.com/forum/...-cache-534364/
Good luck!
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Old 02-27-2011, 11:49 AM   #3
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Default Re: Plush carpet for Comfort Theme

no i have tryed that i have the same problem
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Old 02-27-2011, 01:53 PM   #4
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Default Re: Plush carpet for Comfort Theme

Try a different room?
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Old 02-27-2011, 01:54 PM   #5
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Default Re: Plush carpet for Comfort Theme

Hmm, it happens to me all the time. I would try clearing your cache and if it still doesn't work, write a complaint to webkinz. Hope this helps!
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Old 02-27-2011, 01:59 PM   #6
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Default Re: Plush carpet for Comfort Theme

Sorry, but its a glitch. http://www.webkinzinsider.com/forum/...ppears-681359/
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Old 02-27-2011, 05:20 PM   #7
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Default Re: Plush carpet for Comfort Theme

ganz needs to fix it, it is happening to me and my sister too

sorry, i hope its fixed soon
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Old 02-27-2011, 08:40 PM   #8
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Smile Re: Plush carpet for Comfort Theme

It's a glitch. My rugs disappeared from my room last week. I can see them in my dock but not on the floor in my room. My mom called Ganz & reported it & the lady she talked to said they are going to fix it but she didn't say when. So they know. Hopefully, it's fixed soon.
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Old 02-27-2011, 08:48 PM   #9
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Default Re: Plush carpet for Comfort Theme

It has happened to me too. I called Ganz on Friday and the Rep said to try putting the rug in your room during the week, they are not sure when it will be fixed.
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Old 03-06-2011, 07:03 PM   #10
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Default Re: Plush carpet for Comfort Theme

I heard its just that room theme rug sadly... maybe consider contacting ganz or picking out a new carpet... hopefully it will get fixed soon
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