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Old 10-07-2007, 03:12 PM   #21
4 Accts, please ask
Gift Guru
 
Momma's Avatar
Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!

Default Re: Pleeeeeaaaaaasssssseeeeee Help Me

View Post Originally Posted by mom2hnemi
ohh I think they were referring to updating your flash if you keep getting booted off ONCE you are actually logged into webkinz world. For those having issues on getting on the homepage..I strongly believe its definitely their servers.

just try that backdoor link I posted above in previous post..that should allow you to be able to logon
Yeah, nope still doesn't help. It's either Ganz or the internet provider or a combination of the two... it only happened to us all after the update bringing in Halloween items and the Academy. And we can't access anything on webkinz.com or through any ip address of theirs.. not customer service, not the main page, not the game screen, etc.

Based on other posts from people in the same position.. we can get in on very rare occasions but will get frozen out (not booted) shortly after connecting. Ads start to not appear, the dock may show blank areas for many items, other things don't appear that should (like my gem I mined) and then the navigation bar at the bottom works, but nothing will load. Sometimes you can click log out and it logs you out, but then the next screen you see is pure white or, if you are lucky it'll freeze on this image.

Click the image to open in full size.

And once that happens you cannot load any webkinz site at all.

BTW, I gave it a try and reinstalled flash (even though mine was the most current), cleared cache, etc, rebooted the whole computer... still nothing. I managed to get my 4pm coupon but couldn't get the kids logged in at all and only 1/2 of the dailies were done No idea if it kept the gem I mined or not!

Last edited by Momma; 10-07-2007 at 03:12 PM.. Reason: Automerged Doublepost
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Old 10-07-2007, 03:16 PM   #22
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lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!lulabell1219 is the bees knees!

Default Re: Pleeeeeaaaaaasssssseeeeee Help Me

Well I must say that if it says (working offline) at the top of the internet then just refresh it or force refresh and click connect until it clears working offline
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Old 10-07-2007, 03:36 PM   #23
4 Accts, please ask
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Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!Momma is the cats pajamas!

Default Re: Pleeeeeaaaaaasssssseeeeee Help Me

Nope... we're all online, every other site works. I think anything we can do from guessing has been exhausted... I'm just hanging on hoping others in this position have it clear up and post or hear back from ganz... i'm assuming they will be closed for the holiday tomorrow, so may not have access til tuesday!
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Old 10-07-2007, 03:40 PM   #24
crazyaboutcows
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Default Re: Pleeeeeaaaaaasssssseeeeee Help Me

if you have a desktop computer not a laptop, then there might be a plug that came out. this happens a lot to me. it is a very big plug. you cant miss it. but idk all computers are diferent so you might not have it. hope this helps

with love ;
x0COOKiEZnCREEM
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