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Old 02-22-2008, 02:15 PM   #11
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Default Re: please, please, please, please help!!!

thanks for the help. Although I was afraid to put in my password.
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Old 02-22-2008, 07:17 PM   #12
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Default Re: please, please, please, please help!!!

um i'm not really sure, maybe trying calling ganz at 1-866-webkinz and talk to them personally. i hope it works!!
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Old 02-22-2008, 07:57 PM   #13
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Default Re: please, please, please, please help!!!

When I got something stuck, I removed everything else from the room (except the stuck item and the table it was sitting on). I logged off, deleted all my temporary internet files, and opened up a new browser window and logged back on. This unstuck my item.

This does not always work. I still have a spider plant hanging in mid-air; but I like it that way, so I left it!
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Old 02-22-2008, 08:01 PM   #14
AsK 4 It
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Default Re: please, please, please, please help!!!

Wow I e-mailed ganz and they got it fixed right away for me - there great
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Old 02-22-2008, 08:25 PM   #15
WOO HOO! I am...
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Default Re: please, please, please, please help!!!

try to email them but this sometimes works keep walkuing in and out of the room like 10 times hope i helped
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Old 02-22-2008, 08:31 PM   #16
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Default Re: please, please, please, please help!!!

i know thats annoying sometimes that happens to my pets and they float out of the romm
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Old 03-01-2008, 10:47 AM   #17
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Default Re: please, please, please, please help!!!

okay this is what to do.
go here
http://customerservice.webkinz.com/cs/ss.php
they will help give them the info and they will give you your item back unstuck thanks and its okay it has happened to me multiple times. good luck =]
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