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Old 02-21-2009, 06:08 PM   #11
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Default Re: Please help! This is very annoying

View Post Originally Posted by Emloveswebkins
On valentines day i logged in and tried to open my dock. It didn't work and i got the never-ending image of the dock loading and the "please wait" sign in the corner. I assumed that it was because so many people were logging in and trying to get their item. Plus i have about 300 items in my dock. The next day i logged in and it was fine, i thought my problem was gone.......

A few days later i logged in and i had the same problem i had on valentines day. Ii had just logged out and back in because i was sending items to people (GE) and i couldn't get my dock to load. Plus i was on a few minutes before and i had no problem with it. This has been going on for about 4 days now. My sister has about 700 items in her dock and she has no problem loading! i don't know what to do!!!! Please help me !!!
First try clearing out all the items in your dock until you have 100 items or less in it. If that does not work try contacting Ganz or logging in and out.
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Old 02-21-2009, 06:11 PM   #12
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Default Re: Please help! This is very annoying

View Post Originally Posted by Emloveswebkins
thanks! i am trying that because it still won't load and i don't want to loose my deer ears, tea cart, and sherbet bunny chair in my dock! I tried send some storage stuff from my sister's account (it will load and has 700 items ) but i bought three things and it says "invalid item" when i try to send...
Invalid items are things like containers--refirgerators, storage boxes, toyboxes, etc. You can only ship one per gift, and one gift with such an item per log-in. I think, because they hold stuff, they take more power to ship or something and that's why. I just learned this yesterday and this morning in trying to ship two toyboxes to someone. DiceKinz packs and virtual trading card packs are the same way--one per girt box. You can put other things in the gift box, simple things, but only one complex item. And the card packs are also one per log in. So if you are shipping multiple, just hit F5, resign in, and reload your dock and go back to Kinzpost to ship again.

Hope this helps!
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