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Old 03-30-2012, 03:44 PM   #1
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Default Unanswered: Please help quickly-How did Ganz know my webkinz and estore account?

Hi there, Today I called ganz to transfer my estore points from my webkinz account TO my estore account. Somehow, I called and they asked for my parents and my sister talked to them, They suddenly hung up and when I checked my webkinz and estore account, the points were transfered. We did not tell them any info at all about us yet. How did Webkinz do that? I'm not aloud to get points until we figure out. It was really weird for us

Thanks!
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Old 03-30-2012, 06:42 PM   #2
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Default Re: Please help quickly-How did Ganz know my webkinz and estore account?

I believe that they would be linked, perhaps through the e-mail that you would have needed to set up the e-store account. For both your webkinz and e-store account you would have to have given some personal information. I'm assuming that you gave your webkinz account info (username), so they knew what account you were talking about. Ganz has information about our accounts that is accessible through their computers, and it was probably showing the link.
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