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Old 09-21-2008, 01:50 PM   #1
Brazilgirl101
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Default Unanswered: Please Help! Pet with name that needs to be changed!

My pink poodle's name is accidentaly my Webkinz Code! How can I get anything done about this.
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Old 09-21-2008, 02:22 PM   #2
 
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Default Re: Please Help! Pet with name that needs to be changed!

Hi, you're going to need to contact GANZ.
They are excellent about fixing pet names like this, for now just make sure you do not take your pink pony to the club house or play in the tournament arena, etc. Anywhere it's name could be viewed in part or in whole. Just to be safe

here is the info to contact them -
Quote:
If you have a problem with your Webkinz account and you need to contact Ganz:

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Make sure you're spelling Webkinz with a "Z" and not an "S". If you use a "7" at the end instead of a "9" you'll get an odd phone message about directory assistance.

eMail: support@webkinz.com

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