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Old 04-25-2008, 04:43 PM   #1
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Default Unanswered: Please help with my no adoption gift

When I adopted my new pet today I got a empty box in my doc. No exclusive or no PSI. NOTHING just a white square. I know this has happened to others before. What can I do???? Please help.
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Old 04-25-2008, 04:46 PM   #2
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Default Re: Please help with my no adoption gift

drag the white square into your room like it's a normal adoption gift, it should open just fine
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Old 04-25-2008, 04:56 PM   #3
bearbowler
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Default Re: Please help with my no adoption gift

No....I would not drag it into your room...that will usually freeze up your room. Hold you curser over the empty spot...and it will tell you what the item is....it's probably one of the new items that they are coming out with and they just don't have their codes up and running yet. Anyway, just leave it in your dock...and when they get around to it there will be an item there...but you can see the name of it now...even though it's a blank spot. Again, please just leave it in your dock until a picture appears.
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Old 04-25-2008, 05:04 PM   #4
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Default Re: Please help with my no adoption gift

View Post Originally Posted by bearbowler
No....I would not drag it into your room...that will usually freeze up your room. Hold you curser over the empty spot...and it will tell you what the item is....it's probably one of the new items that they are coming out with and they just don't have their codes up and running yet. Anyway, just leave it in your dock...and when they get around to it there will be an item there...but you can see the name of it now...even though it's a blank spot. Again, please just leave it in your dock until a picture appears.
Thank you for the help I will do that.
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Old 04-25-2008, 05:08 PM   #5
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Default Re: Please help with my no adoption gift

well it has always worked for me in the past and has never frozen my account.
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Old 04-25-2008, 05:26 PM   #6
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Default Re: Please help with my no adoption gift

View Post Originally Posted by Fluffyhoney123
well it has always worked for me in the past and has never frozen my account.
Thanks for getting back with me
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Old 04-25-2008, 05:28 PM   #7
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Default Re: Please help with my no adoption gift

so has it worked yet?
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Old 04-25-2008, 05:34 PM   #8
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Default Re: Please help with my no adoption gift

View Post Originally Posted by Fluffyhoney123
so has it worked yet?
Haven't had a chance to try. Hve to log off the computer, I'll let you know.
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Old 04-25-2008, 05:55 PM   #9
briansrose
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Default Re: Please help with my no adoption gift

I had that happen to me. I dragged the box from my dock to my room. It opened but it did not do the usual show of the box opening. When I went through my dock, I had the PSI, the food and the exclusive all in there. My advice to you. Drag the box into your room but make a list of all of the exclusives that you have first so you know what you get after the box opens.
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Old 04-25-2008, 06:08 PM   #10
web.kin.zer
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Default Re: Please help with my no adoption gift

E-mail GANZ at this e-mail:

support@webkinz.com

Or call them @

1-866-WEBKINZ
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