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Old 01-02-2008, 09:49 AM   #21
6ladybug is an unknown quantity at this point

Default Re: Please Help Me! My Account Is Gone!

Make sure you look for at least 1 code on that account. You said she had 20 webkinz on the account, maybe she has at least one code in her room somewhere. GOOD LUCK.
6ladybug is offline
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Old 01-02-2008, 06:08 PM   #22
Lil Kinz
AudreyNicole is an unknown quantity at this point

Default Re: Please Help Me! My Account Is Gone!

The same thing is happening to me. I just set up a new account like a hour ago. I got logged out due to inactivity and when I tried logging back in, it said my user name and password were not recognized. I tried it may ways (cap lock on, cap lock off, etc.) and still nothing. I am not sure where to do from here. I still have the code, so I went to where it says forgot my user name, and put in my info and it says that it doesn't match their records. I sure hope it's some kind of glitch, cause I'd hate to be out $15. My son's account is working just fine... I am so sad
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Old 01-02-2008, 06:22 PM   #23
kareng8761's Avatar
kareng8761 is on a distinguished road

Default Re: Please Help Me! My Account Is Gone!

I would try again tomorrow. They are having a lot of trouble today. It took me several tries to get on and I keep getting that Please wait...... thing.
kareng8761 is offline
Old 01-03-2008, 10:29 AM   #24
im so happy bein a
Gift Guru
yasminamo's Avatar
yasminamo is on a distinguished road

Default Re: Please Help Me! My Account Is Gone!

You click Forgot your Password and then you put in one of your secret codes and it will give you a password WRITE IT DOWN cuz it will be hard then you can change you password back to what it should be!
yasminamo is offline

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