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Old 12-28-2008, 04:54 PM   #1
JunesparkLily
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Default Unanswered: Please help me fix my broken sandwich maker!

I bought one of the sandwich makers from the W Shop and put it in my pet's room, but after I used it a few times it stopped working. Now, when I point my cursor over the sandwich maker, it doesn't highlight it at all. The square it is sitting in inside the room is now highlighted outside the room. I tried to replace it with another sandwich maker but that disappeared all together and I no longer have the item in my dock.

So, essentially, that one square in my room is now a dead spot and everything I put there disappears. Is there any way to fix it, or my sandwich maker, or both?!

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Old 12-28-2008, 04:58 PM   #2
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Default Re: Please help me fix my broken sandwich maker!

Wow.. thats weird.. try logging out and then back in c if that helps..
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Old 12-28-2008, 05:01 PM   #3
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Default Re: Please help me fix my broken sandwich maker!

Is it stuck, or does it just not work?
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Old 12-28-2008, 05:06 PM   #4
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Default Re: Please help me fix my broken sandwich maker!

It might be stuck. You might have to log out and log back in to fix the problem, but if that doesn't work, then you might have to contact Ganz so that they can fix the problem for you. Hope this helps!
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Old 12-28-2008, 05:08 PM   #5
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Default Re: Please help me fix my broken sandwich maker!

I know, that's happened to me, and here's what I did!

1.) Click here and then click "I have an item stuck in the room"
2.) just fill out the information and wait. Tomorrow it should be in your dock and you can put it back it. I suggest that you don't put it back where it was because it usually gets stuck again.

Hope this works!
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Old 12-28-2008, 05:13 PM   #6
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Default Re: Please help me fix my broken sandwich maker!

Find the item that it was on in the first place and stick it back where the sandwich maker is. The item will go there, but only the side table or counter that was under it (Or one like it from the W-shop) See, it is an interface problem. The sandwich maker knows it is supposed to be on something and now that is gone. Put the item back in place, leave the room. Log Out and then log back in. If that doesn't work, try leaving it alone for a day. This has happened to me a LOT with a Ms. Birdy doll. Once I finally found the thing it WAS on, i was able to get her and then remove the counter after.
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Old 12-28-2008, 05:17 PM   #7
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Default Re: Please help me fix my broken sandwich maker!

If it is stuck on a table or counter here is a link of how to unstick it.

http://www.webkinzinsider.com/forum/...m-t380551.html
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Old 12-28-2008, 05:17 PM   #8
JunesparkLily
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Default Re: Please help me fix my broken sandwich maker!

Thanks so much, Limecat! I hope they'll be able to take care of my problem.

So will anything I put in that space disappear, do you think? Or just that same item?
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Old 12-28-2008, 05:17 PM   #9
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Default Re: Please help me fix my broken sandwich maker!

i would us dixiecups suggestions....it happens to me too and i usually use that strategy to fix it
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Old 12-28-2008, 05:33 PM   #10
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Default Re: Please help me fix my broken sandwich maker!

Oh, two more very helpful links! Thanks

---------- JunesparkLily added 14 Minutes and 32 Seconds later ----------

I tried removing the counter the sandwich maker was sitting on and then putting it back, but the square kept showing up red and wouldn't allow me to place it back underneath there. I've contacted Ganz, and hopefully they will be able to solve my problem. Thanks to all of you who responded. I really appreciate it!

Last edited by JunesparkLily; 12-28-2008 at 05:33 PM.. Reason: Automerged Doublepost
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