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Old 02-12-2008, 06:19 PM   #1
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Exclamation Unanswered: Please help me!

I have had my Webkinz account since July of last year, and I only have a Lil' Kinz White Poodle. One day after they were done repairing the website (during late December/early January), I get onto my account to find out that "Exclusive Pet Item" was missing. I know this might be dumb asking for help now, but I thought it would re-appear. Does anyone have a suggestion or a way for me to contact Webkinz about this problem.

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Old 02-12-2008, 06:30 PM   #2
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Default Re: Please help me!

go to "contact us" on the newspaper page and send them a note.
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Old 02-12-2008, 06:33 PM   #3
minnie727
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Default Re: Please help me!

I would email them or call them, although I don't have that info to give you. I can tell you that this happens a lot though, and not a lot of the items are recovered
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Old 02-12-2008, 06:45 PM   #4
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Default Re: Please help me!

Ganz's phone number is: 1-866-932-5469 or 1-866-WEBKINZ (both the same number), Monday to Friday, between 9am and 5pm Eastern Standard Time. Their e-mail is: support@webkinz.com



Hope this helps,
blueguy
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Old 02-12-2008, 06:50 PM   #5
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Default Re: Please help me!

But what would I say to them?¿?

---------- StLouiscutie184 added 2 Minutes and 14 Seconds later ----------

But what would I exactly say?¿

Last edited by StLouiscutie184; 02-12-2008 at 06:50 PM.. Reason: Automerged Doublepost
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