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Old 10-12-2008, 09:05 PM   #1
Cheerleaders are
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Default Unanswered: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

Hi webkinzinsiders!
I haven't been able to get on webkinz for days! Is anyone else having the same problem or is it just me?? Please tell me anyway i can fix this.Thanks
-webkinzrockz-
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Old 10-12-2008, 09:09 PM   #2
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Default Re: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

I'm not sure. That hasn't happened to me. Sorry.
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Old 10-12-2008, 09:10 PM   #3
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Default Re: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

Go to the first page you see where customer support is and right click page and scroll down to refresh and click refresh. Sometimes that works for me!
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Old 10-12-2008, 09:13 PM   #4
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Default Re: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

There are a few others having the same difficulty as you. Here are a few suggestions:

1. Clear your web browser's cache and temporary internet files. I have a mac, so I only know the steps to take using Firefox or Safari, but for Firefox, go to Tools and then go to "Clear Private Data." That will give you a list of things to clear. Make sure that cache and cookies are checked, but that you know your username and passwords for all of the sites you visit, because you will need to re-enter those.

2. Try turning off and restarting your computer. Sometimes that may help!

3. Webkinz had been taking a very long time to load. Try for a few minutes, and if it doesn't load, x out and try again.

I am sorry you are not able to access Webkinz World! I hope that you are able to get on soon!
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Old 10-12-2008, 09:17 PM   #5
I ♥ my family
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Default Re: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

I was also going to suggest deleting your cookies and internet files off your system.
It has been really slow for me to log in to WW lately too. I sign in & then come to WI to check things out. Then I check back to WW every few minutes, eventually, I get in it just takes a while.
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Old 10-12-2008, 09:19 PM   #6
Cheerleaders are
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Default Re: Please Help!!!!! I can't get on webkinz!!!!!!!!!!!!!!!!

Thanks guys! I will try that for sure.
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