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Old 07-09-2008, 10:21 PM   #11
16bubblevball
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Default Re: Please help, Ganz wont

i have some things like that too!
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Old 07-09-2008, 10:25 PM   #12
jolynn
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Default Re: Please help, Ganz wont

BBB = Better Business Bureau
tho, I don't know for sure that they deal with Website issues such at this.
Usually, you'd call the BBB if you were having a problem with a store issuing a refund/credit or a company blatantly mishandling a complaint.
Old 07-09-2008, 10:35 PM   #13
Lil Kinz
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Default Re: Please help, Ganz wont

that happened to me w/ a chair.
it loaded but when i went back into the room the chair was gone, so i bought the exact same chair and put it in the exact same spot.
today, i went to move that chair and i left the room. when i came back first chair was still there in its original place. now i have two chairs, but one of them always freezes and i cant move it at times.its aggravating!
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I am the proud owner of
(*:rdr:Austin
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(*:chi:Nathenial
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Old 07-10-2008, 07:59 AM   #14
Gamester2
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Default Re: Please help, Ganz wont

View Post Originally Posted by svandy
What is BBB?
It is the Better Business Bureau where they log and investigate consumer complaints

---------- Tiamo added 1 Minutes and 15 Seconds later ----------

View Post Originally Posted by d8471
it's support@webkinz.com. This always works for me

---------- d8471 added 3 Minutes and 17 Seconds later ----------

I also can sometimes get things unstuck by walking a pet ,out, in again. That has worked for me sometimes.

I cant use the pet at all, so I cant walk him in and out. We cant do anything with him and not other pet can go into that room either, they become stuck also.

---------- Tiamo added 1 Minutes and 48 Seconds later ----------

View Post Originally Posted by -Lilypad
This is what I have used when an item gets stuck in my house. I have filled it out twice, and it has worked both times.

http://customerservice.webkinz.com/cs/us_en/ss.php
Still awaiting a reply but still hoping also! lol. Thanks for this link I bookmarked it!

Last edited by Tiamo; 07-10-2008 at 07:59 AM.. Reason: Automerged Doublepost
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